首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
•Read the article below about exceeding expectations.. •Choose the best sentence from the opposite page to fill each of the gaps
•Read the article below about exceeding expectations.. •Choose the best sentence from the opposite page to fill each of the gaps
admin
2010-01-22
51
问题
•Read the article below about exceeding expectations..
•Choose the best sentence from the opposite page to fill each of the gaps.
•For each gap 8--12, mark one letter (A--G) on your Answer Sheet.
•Do not use any letter more than once.
EXCEEDING EXPECTATIONS
Exceeding expectations is a foundational attitude and something you have to pursue daily. It is a proactive effort that is always looking for a way to express itself. Exceeding expectations is a completely voluntary activity and, when it becomes foundational to the way you think, it has the power to elevate value and become the seed for new opportunity. (8) To exceed expectations on purpose means you have an understanding of expected performance, and you realize expected performance is in no way extraordinary. It becomes tougher when you realize exceeding expectations requires more effort to surpass what might be described as "acceptable performance". (9) The problem is, it’s hard to sell mediocrity. Understanding how expectations are created is the first step in being able to exceed them in a positive way. Expectations come from our experience. (10) To illustrate how this happens, consider a tool that has changed the way we all work and communicate: voicemail. Prior to voicemail, when you dialed a phone number, your expectation was to hear a live person answer the phone. (11) The original intent and strategy of voicemail was to create a positive tool that would exceed expectations by significantly improving the speed and results of telephone communication. (12) The message slips were created by switchboard operators and receptionists who handed the message slips off to the people being called.
A Prior to voicemails, the expectation of callers was to get caught up in a process that can best be described as message-slip phone tag.
B When voice mail first appeared, however, that expectation was suddenly shaken by an invitation to leave a personal recorded message.
C It is rare for anyone to exceed expectations unless they do so on purpose.
D It is a proactive effort that is always looking for a way to express itself.
E The latter is in fact mediocrity, and mediocrity is usually the norm.
F As our experience changes, our expectations change, too.
G Typically, the message slips merely reflected the name and number of the caller, and the reason for their call was fairly short and cryptic.
选项
答案
C
解析
转载请注明原文地址:https://kaotiyun.com/show/PksO777K
本试题收录于:
BEC中级阅读题库BEC商务英语分类
0
BEC中级阅读
BEC商务英语
相关试题推荐
•Readthetextbelowaboutcustomercare.•Inmostofthelines41-52thereisoneextraword.Itiseithergrammaticallyinco
•Readtheextractbelowaboutadvertising.•Foreachquestion31-40,writeonewordinCAPITALLETTERSonyourAnswerSheet.
•Readtheextractbelowaboutadvertising.•Foreachquestion31-40,writeonewordinCAPITALLETTERSonyourAnswerSheet.
•ReadthearticlebelowaboutproductivitygrowthofthenewentrantsinEU.•ChoosethebestwordtofilleachgapfromA,B,C
•ReadthearticlebelowaboutproductivitygrowthofthenewentrantsinEU.•ChoosethebestwordtofilleachgapfromA,B,C
•ReadthearticlebelowaboutproductivitygrowthofthenewentrantsinEU.•ChoosethebestwordtofilleachgapfromA,B,C
•ReadthearticlebelowaboutproductivitygrowthofthenewentrantsinEU.•ChoosethebestwordtofilleachgapfromA,B,C
•Readthetextbelowaboutjobadvertisement.•inmostofthelines41-52thereisoneextraword.Itiseithergrammatically
Inmostlinesofthefollowingtext,thereisoneunnecessaryword.Itiseithergrammaticallyincorrectordoesnotfitinwith
随机试题
论述中国共产党的领导是中国特色社会主义制度的最大优势。
法西斯国家的基本特征是什么?
试论知识产权的特征。
政府对招标投标活动实施行政监督必须遵循依法行政的基本要求,其基本原则有()等。
单一项目动态财务评价指标有()。
在收入分配统计中,下列各项属于经常转移项目的有()。
下列各项中,()属于扁平化销售渠道最显著的特点。
系统发生振荡时,距离Ⅲ段保护不受振荡影响,其原因是()。
文学和影视既密切相关、相互渗透,同时又有不同的质的规定性和巨大_________,常常使人们陷入无休无止的_________,甚至让人无所适从。依次填入画横线部分最恰当的一项是()
【S1】【S8】
最新回复
(
0
)