Benefits of Face-to-Face Communication Face-to-face communication is the first basic communication method. In the era of inf

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问题                 Benefits of Face-to-Face Communication
    Face-to-face communication is the first basic communication method. In the era of information technology, people are now faced with a myriad of communication options. Be it letters, emails, or telephone conversations, none is more effective than face-to-face interaction, because it helps the speaker to convey a complete message, obtain immediate feedback, and build trusting relationship.
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    In addition, face-to-face communication provides immediate feedback. If the message is ambiguous, the speaker can clarify it right away. The listener can raise questions if he feels confused. Hence, the speaker can detect and prevent possible misunderstandings or confusion among the listeners. Since all the people involved in the interactive process can easily see each other, their approval, interest, or disregard can easily be deduced and dealt with. Renowned CEOs, like Bill Gates, attach much importance to face-to-face communication and highly appreciate the timely responses of the staff at business meetings.
    Lastly, face-to-face communication enhances the relationship between people. It’s difficult to build rapport only over emails or through phone calls. It seems that people tend to depend less and less on face-to-face talks to express their gratitude and appreciation, but this form of contact is extremely important for establishing trusting relationship. As an office worker, what would you feel when your colleagues come up to your desk and congratulate you on the great report you sent or the presentation you made recently? If a team leader calls his team members to the office just to say "thanks" and pat their backs, the team will be sure to take a liking to him immediately.
    Even in the modern world full of electronic communication devices, face-to-face communication remains the most powerful human interaction. Without face-to-face communication, information recipients have to interpret an incomplete message, because much of the information gained in communication is derived from non-verbal cues.
    They have no chance to question the speaker or clarify the information. Moreover, they are unlikely to feel warmth from or build trust on the message deliverer. Therefore, face-to-face interaction cannot be replaced by other forms of communication.

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答案 To begin with, face-to-face communication affords the speaker the opportunity to deliver his complete message. In a face-to-face interaction, emotions, moods and expressions come forth to the surface, which are not seen or felt from written words or words spoken on the telephone. Through eye contact, facial expressions and body language, the speaker gives the listener a thorough idea of his point of view. All these factors influence how the same words are received. For example, by leaning forward on his chair, opening his arms and moving his hands in a forceful manner, the speaker can convey interest and leadership.

解析     浏览全文可知,这篇文章为说明文。它可分成三个大的部分:
    开头段,数个主体段和结论段。开头段是第一段。它由导入语和主题句组成。面对面的交流是人们最基本的沟通方法(这是导入语一)。在信息技术快速发展的时代,人们可以通过各种形式来实现面对面的交流(这是导入语二),因为只有面对面的交流才能表达完整的信息、获得及时的反馈并建立双方信任的合作关系。(导出主题句)
    第三段:讲到面对面的交流能为我们提供及时的反馈(main idea)。
    首先,如果信息传递的不准确或者模糊时,讲话者可以立即进行解释。
    听者如果有疑问,也可以立即进行提问。其中比尔.盖茨也曾指出面对面交流的重要性以及在生意上信息反馈的及时性。
    第四段:提到面对面的交流也能加强双方的合作关系(main idea)。
    如今采用面对面沟通的方式来表达感谢的人越来越少了。但是面对面交流是建立双方信任关系的重要方式。
    第五段:属于结论段,是对全文的总结和概括,是对主题句的强调和深化。
    很显然,面对面的交流的第2个好处在第三段了详尽了阐述,第3个好处在第四段作了详尽的阐述。那么可推知第三段应阐述二面对面交流能表达完整的信息。为了保持文章风格的一致,阐述方式可参照第三、四段。
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