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To: Laura Godwin From: Leigh Richards Date: Monday, July 20 Subject: Stay at Renaissance Cleveland Hotel in Ohio Date Ms. L
To: Laura Godwin From: Leigh Richards Date: Monday, July 20 Subject: Stay at Renaissance Cleveland Hotel in Ohio Date Ms. L
admin
2011-03-11
30
问题
To: Laura Godwin
From: Leigh Richards
Date: Monday, July 20
Subject: Stay at Renaissance Cleveland Hotel in Ohio
Date Ms. Laura Godwin,
Thank you for using Renaissance Cleveland Hotel during your visit in Ohio.
I trust you enjoyed your stay and had an opportunity to use many of our facilities, including our superb sauna, swimming pool, and newly remodeled restaurant. I would appreciate if you would complete a brief questionnaire evaluating our facilities and services.
For your convenience, the questionnaire is available online at www. clevelandopenlist.com. If you have any difficulty in accessing the questionnaire, please send comments directly to me at richards@ clevelandhotel .com.
Your comments will remain confidential and will be used only to help us improve our guest services.
Sincerely,
Leigh Richards
General Manager
To: Leigh Richards
From: Laura Godwin
Date: Friday, July 24
Subject: Re: Stay at Renaissance Cleveland Hotel in Ohio
Dear Mr. Leigh Richards,
As I was unable to access the questionnaire online, I am sending feedback on my hotel stay directly to you.
I was impressed by many of the facilities your hotel offers, but I especially enjoyed the state-of-the-art fitness center. It had three times as many machines as one normally finds in other hotels, and the 24-hour access made it possible for me to work out at any time I wished. Although I did not eat at European-style restaurant, NoMi, I did order room-service dinners from there several times and was impressed with the quality of the meals. I was less enthusiastic about your business center, which could use a few more computers and a new copier. I was also disappointed in the lack of parking facilities.
Generally, I would say that the benefits of staying at your hotel far outweighed the disadvantages and that overall I had a pleasant week at the Renaissance Cleveland Hotel. As my job requires me to travel to Ohio frequently, I expect to become one of your regular guests.
Best regards,
Laura Godwin
What is NOT mentioned as a feature of the hotel?
选项
A、An excellent sauna
B、A newly remodeled restaurant
C、On-time airport transportation services
D、A swimming pool
答案
C
解析
(第一篇文章)邮件里涉及到酒店特色的内容有our superb sauna,swimming pool,and newly remodeled restaurant(本酒店一流的桑拿、泳池以及装修一新的餐厅),可见,(C)On-time airport transportation services(定时机场接送服务)不是Renaissance Cleveland酒店的特色。
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