What are they talking about?

M: Oh, yes. This is exactly the model I am interested in. May I have more details?
W: I’ll be more than happy to give you any further information you need on it.
M: Well then, what are the specifications? And what about the service life?
W: If I may refer you to Page eight of the brochure you will find all the specifications there. Our test indicates that this model has a service life of at least 5 years.