首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
admin
2015-02-09
31
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first step is to present the guarantee at the store of purchase.【B2】______, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______he or she has a just claim. Consumers should complain in person【B5】______, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done, the consumer will succeed best by【B9】______ specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization【B10】______ protecting consumers’ rights.
【B1】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s(26)claim for it, the first step is to present the guarantee at the store of purchase.(27)In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her(28)complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,(29)assuming he or she has a just claim. Consumers should complain in person(30)whenever possible, but if they cannot get to the place of purchase, it is(31)acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but(32)firmly, and especially when the consumer can demonstrate what is wrong with the item in(33)question. If this cannot be done, the consumer will succeed best by(34)presenting specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization(35)responsible for protecting consumers’ rights.
选项
答案
claim
解析
转载请注明原文地址:https://kaotiyun.com/show/QOq7777K
0
大学英语四级
相关试题推荐
Forthispart,youareallowed30minutestowriteashortessayentitledStudyingAbroadfollowingtheoutlinegivenbelow.You
CanDigitalTextbooksTrulyReplacethePrintKind?A)Theshortcomingsoftraditionalprinteditiontextbooksareobvious:Fors
A、Allmenarecreatedequal.B、Thewoundedanddyingshouldbetreatedforfree.C、Awoundedsoldiershouldsurrenderbeforehe
A、Hestudiedthedesignsofvariousclocks.B、Hedidexperimentsondifferentmaterials.C、Heboughtanalarmclockwithapigf
A、Someonehavingacollegedegreeinadvertising.B、Someoneexperiencedinbusinessmanagement.C、Someonereadytotakeonmore
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1】______themanufacturer’sclaimforit,thefirstst
A、Theymightpaylesstax.B、Theymightpaymoretax.C、Theymighthavefewerchildren.D、Theymightpaysomeamountoftax.A由对
InWashingtonthisweek,TreasurySecretaryGeithnerannouncednewstepstorebuildtrustinfinancialmarketsandrestartthef
Heredity(遗传)isnottheonlythingthatinfluencesourcolour.Whereandhowweliveafterwearebornisimportanttoo.Forinst
A、Morethan14,000acres.B、Lessthan14,000acres.C、About14,000acres.D、Morethan1,400acres.A细节题。短文里提到自然保护协会已经保护了超过14000英
随机试题
有关MODY哪项正确
最支持眶内原发炎性假瘤诊断的CT表现是:
A、前期牙本质B、继发牙本质C、球间牙本质D、透明牙本质E、髓周牙本质牙本质受到损伤刺激时,牙本质小管内的成牙本质细胞突变性,矿物盐沉积而封闭牙本励、管,这样的牙本质为
不属于宫内节育器的并发症的是()。
支票的持票人委托开户银行收款时,应作成委托收款背书。()
债券的当期收益率K和到期收益率YTM之间的关系是()。
我国实行对外开放,绝不是短期的权宜之计,而是永久的基本国策。()
某企业4个分公司今年的销售额之和是去年的1.2倍。其中,甲分公司的销售额增长了50%,乙分公司的销售额与去年相同,丙和丁分公司的销售额均增长了25%。已知去年甲、丙、丁三个分公司的销售额之比为2:3:5,则乙分公司今年的销售额占4个分公司总量的:
下面没有错别字的一句是:
将函数展开成x的幂级数.
最新回复
(
0
)