2. 外语
  3. From: dkarepair@dgk.com To: Trevor Lennon Subject: Digital camera repair Dear Mr. Trevor, We got your digital camera and found t

From: dkarepair@dgk.com To: Trevor Lennon Subject: Digital camera repair Dear Mr. Trevor, We got your digital camera and found t

admin2011-04-03  29
问题 From: dkarepair@dgk.com
To: Trevor Lennon
Subject: Digital camera repair
Dear Mr. Trevor,
We got your digital camera and found that it has some mechanical problems, so we think it needs some repairs. Because your camera is still under warranty, you don’t need to pay for parts. However, you must cover the labor.
The total will come to $24.90, including $3.40 tax . Absolutely, the shipping cost will be included. If you confirm that you agree with us, we will proceed with the work. You may pay by credit card, money order, or bank wire.
We appreciate for using our service. We are looking forward to hearing from you soon.
                                                                              Sincerely,
                                                                            Jason Jung
From: Trevor Lennon
To: dkarepair@dgk.com
Subject: Re: Digital camera repair
Thank you for your e-mail. Could you make the necessary repairs to my digital camera? I would like to pay by credit card, so I’ll drop by your service center on this Thursday afternoon. Please just let me know if my camera repair has been sent out.
                                                                              Sincerely,
                                                                          Trevor Lennon
Snowshoe Warranty
Limited Lifetime Warranty
MSR Snowshoes are guaranteed against defects in materials and workmanship without time limit. Return shipping charges to the consumer for repaired products are covered. Should a product be found defective under this warranty, we will repair it or replace it at our option.
This warranty applies only to the original purchaser. Proof of purchase is required. Products purchased from an independent dealer should be returned to the dealer for forwarding to MSR. Shipping cost to MSR is the responsibility of the purchaser.
                           Snowshoe Repairs
Before Sending In Your Repair?
Always contact us prior to sending anything in for service.
Include your name, complete address, phone number and a brief note or packing list with your gear.
Failures occuring due to a manufacturing defect, within the warranty period of respective items, will be repaired/ replaced at no charge. Parts will be charged at current retail prices. All repairs carry a 90-day warranty against defects in materials or workmanship. Return shipping and handling charge is an additional $5 for most items.
MSR Product Service Center
206-505-9500
1-800-531-9531
Hours: M-F 8:00 a.m. - 4:00 p.m.
Which one of the following does NOT need to be included with the returned product?
选项 A、Name.
B、Packing list.
C、Phone number.
D、Reason for return.
答案D
解析
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