2. 计算机
  3. Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?( )

Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?( )

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问题 Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?(    )
选项 A、Service Strategy
B、Continual Setvice Improvement
C、Service Operation
D、Service Design
答案B
解析 了解测量内容及其测量原因是服务生命周期哪些部分的关键因素(    )
A．服务战略    B．持续服务改进    C．服务运营    D．服务设计
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