2. 外语
  3. SECRET SHOPPERS Tim Wright knows all about making companies more efficient. His firm, Check-up, sends ’secret shoppers’ into r

SECRET SHOPPERS Tim Wright knows all about making companies more efficient. His firm, Check-up, sends ’secret shoppers’ into r

admin2010-08-16  32
问题                                            SECRET SHOPPERS
  Tim Wright knows all about making companies more efficient. His firm, Check-up, sends ’secret shoppers’ into retail and leisure companies  (29)  order to make sure that customers are receiving good service. After  (30)  visit, the secret shoppers prepare a report for the company to let them know  (31)  good or bad the service was.
     Companies like to know,’ says Mr Wright,’ that  (32)  customers go into a store just a few minutes before closing time, they will  (33)  get good service.’ Check-up  (34)  set up in the west of England in 1992 and  (35)  two years moved to London so it could offer a nationwide service.  (36)  the last three years, Check-up’s profits have  (37)  dramatically as companies have come to realise  (38)  great importance of good customer service. Having started with just three employees, Check-up now has a staff  (39)  sixty-five and last week  (40)  an important new contract with a major supermarket chain.  
选项 A、our
B、his
C、their
答案C
解析
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