A、having maintained good relations with other people B、being patient enough C、keeping secrets D、being undetermined sometimes D

Susan: Good morning, my name is Susan Smith. I’m a personnel manager. You are Tom Swain from England. Is that right?
Tom: Yes, I saw the advertisement about the job in yesterday’s paper.
Susan: Well, Mr. Swain, I’d like to talk about your personality. You know, the right personality is essential for the job, and we’ll give you some psychological tests later on. Perhaps you would like to tell me a little about yourself.
Tom: Certainly. What would you like to know?
Susan: Well, you know, human relations are going to be particularly important in this job. Tell me do you get on well with people?
Tom: Very well indeed. I’m never short of friends.
Susan: Good. Sometimes, though, you may have to be very tough, for example, you may have to sack someone. Would you say that you are capable of being really hard?
Tom: If something has to be done, I’ll do it.
Susan: You studied Management Sciences in the UK, didn’t you? By the way, what type of degree did you get?
Tom: A first class.
Susan: And then you did a Master’s degree in America. Tell me what was the title of your thesis?
Tom: My thesis? Organizational Factors in Successful Exporting.
Susan: Tell me, how many foreign languages do you speak?
Tom: Three, French, Spanish and some Arabic, oh I’ve started learning Japanese.
Susan: You’ll have to work abroad a lot. And that can be very frustrating sometimes. Would you say that you are a patient person?
Tom: Yes, and I would say that I’m a very patient person. I’ve never seen the point in losing one’s temper.
Susan: It’s very good. Can you keep a secret? A lot of the information you’ll be dealing with will be classified.
Tom: It will be quite safe with me.
Susan: And then you’ll have a lot of reports to write. Often under pressure. Do you think you can write for a deadline?
Tom: I usually get things finished on time. The pressure often helps.
Susan: Oh, and have you got a good memory? That’s essential.
Tom: I’m very good at remembering names and conversations. And I’m fairly good at facts and figures. But I can’t remember places.
Susan: Do you...