首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
考研
Not too long ago, a guest checking out of our Polynesian Village resort at Walt Disney World was asked how she enjoyed her visit
Not too long ago, a guest checking out of our Polynesian Village resort at Walt Disney World was asked how she enjoyed her visit
admin
2010-01-13
66
问题
Not too long ago, a guest checking out of our Polynesian Village resort at Walt Disney World was asked how she enjoyed her visit. She 【C1】______ the front-desk clerk she had had a wonderful vacation, but was heartbroken about losing several rolls of Kodacolor film she had not yet 【C2】______ She was particularly upset over the loss of the 【C3】______ she had shot at our Polynesian Luau, as this was a memory she especially treasured.
Now, please 【C4】______ that we have no written service standards covering lost luau snapshots. 【C5】______ ,the hostess at the front desk understood Disney’s philosophy of caring for our guests. She asked the 【C6】______ to leave her a couple of rolls of fresh 【C7】______ ,promising she would take care of the 【C8】______ .
Two weeks 【C9】______ , this guest received a package at her home. In 【C10】______ were photos of the entire cast of our luau show, personally autographed by each performer. There were also 【C11】______ of the parade and fireworks in the theme park, 【C12】______ by the front-desk 【C13】______ on her own time,after work. I happen to 【C14】______ this story because this guest wrote us a letter. She said that never in her life had she received such compassionate 【C15】______ from any business establishment. Heroic service does not come from policy manuals. It comes from people who care—and from a culture that encourages and models that attitude.
told pictures developed understand Fortunately
woman film rest later it
hostess know service photos taken
【C6】______
选项
答案
woman
解析
这里指那位前台女服务员要那位女顾客留下胶卷,因此用woman替代前面的 a guest checking out of our Polynesian Village resort at Walt Disney World,或前面多次提到的she。
转载请注明原文地址:https://kaotiyun.com/show/S0mi777K
0
在职申硕(同等学力)英语
相关试题推荐
某人在意外事故中脊髓受到损伤,丧失横断面以下的一切躯体与内脏反射活动。但数周以后屈肌反射、腱反射等比较简单的反射开始逐渐恢复。这表明该患者在受伤当时出现了
Learningdisabilitiesareverycommon.Theyaffectperhaps10percentofallchildren.Fourtimesasmanyboysasgirlshavelea
Nuclearpower’sdangertohealth,safety,andevenlifeitselfcanbesummedupinoneword:radiation.Nuclearradiationha
Ifacatcomestooclosetoitsnest,themockingbirdinitiatesasetofactionstoprotectitsoffspring.
Shouldeitherofthesesituationsoccur,wrongcontrolactionsmightbetakenandapotentialaccidentsequenceinitiated.
In(businessasawhole),thereisacontroversy(asto)whether(arebusinesses)reallyencouragingtheprospectsofgreater(e
Advertisingisaformofselling.Forthousandsofyearstherehavebeenindividualswhohavetriedto【B1】______otherstobuy
Honeyguides,orindicatorbirds,collaboratewithhoneybadgersinseekingoutbeecolonies.
Laundryis,afterall,justlaundry.Exceptwhenit’snot.AndProcter&GambleCo.recentlyrealizedthatTide,itssegment-dom
ThomasEdison’sofficewasalwaysdisorganizedwithbooksandpapers.
随机试题
我国股份有限公司董事会职权范围的是______。
慢性肾衰竭早期泌尿功能变化的主要特点是______、______和______。
调合治疗时正确的方法是
用杂化轨道理论推测下列分子空间构型,其中为平面三角形的是()。
钢筋安装时,受力钢筋的品种、级别、规格和数量必须符合设计要求,检查数量为()。
老人生活成本的阶段性。一般可以将退休生活分为三个阶段,下面描述错误的是()。
导游对游客的称谓通常有三种,如“各位游客”“诸位游客”“各位团友”“各位嘉宾”,是指亲密关系型。()
我相信,一切为宗教而来的人,一定能带走超越宗教的感受,在一生的潜意识中蕴藏。蕴藏又变作遗传,下一代的苦旅者又______。为什么甘肃艺术家只是在这里______了一个舞姿,就能引起全国性的狂热?为什么张大千举着油灯从这里带走一些线条,就能______世界画
Aftertheconversation,whatdoesthewomanstillnotknow?WhereisMrCarternow?
Sandy’sStoryA)Sandy,apoliteandfriendlyforty-year-oldwomanwithasoftSouthernaccent,lovescatsandfrequentedthene
最新回复
(
0
)