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  3. VOLARE GIFT SHOP 343 Hedge Street, Hickory Hills, IL 60457 www.volaregifts.com March 28 Francesca Balaguer 3376 Bruce Avenue

VOLARE GIFT SHOP 343 Hedge Street, Hickory Hills, IL 60457 www.volaregifts.com March 28 Francesca Balaguer 3376 Bruce Avenue

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问题 VOLARE GIFT SHOP
343 Hedge Street, Hickory Hills, IL 60457
www.volaregifts.com
March 28
Francesca Balaguer
3376 Bruce Avenue
Maryland Heights, MO 63141
Dear Ms. Balaguer,
It was great meeting you at the trade fair in Belgrade last week. As we discussed, I’m interested in purchasing some of your souvenir products for my gift shop in Rockford, Illinois.
We haven’t been very pleased lately with the quality of merchandise from our current supplier. In fact, many of our customers have complained about the substandard items. I think that this is one of the reasons why our sales have recently declined.
Viewing your exhibit at the trade fair, I was impressed not only with the quality of the materials that you use, but also with the intricate detail in each design.
Enclosed with this letter is an order form that I downloaded from your Web site. Please let me know if you can produce the requested items for us. We are thinking of introducing your merchandise in time for the summer tourist season, when we get twice as many visitors to our location. If successful, we would be interested in developing a long-term business relationship with you.
If you have any questions, do not hesitate to send me an e-mail at octavio.guzman@ volaregifts.com. Thank you and we look forward to hearing from you soon.
Sincerely yours,
Octavio Guzman
Co-owner
Volare Gift Shop
To: Octavio Guzman
From: Francesca Balaguer
Date: April 15
Subject: Order
Attachment(s): Sales invoice
             Contract
Dear Mr. Guzman,
I appreciate your interest in Terrestrial Crafts. I’m very grateful for your order considering that I started this business just a few months ago. My exhibit at the trade fair was a success, and I received proposals from several companies during the event.
Since you ordered more than 50 different types of items from our catalog, it may take me longer than usual to finish making all of the items. However, I’ve recently hired five assistants to help me out with production, so I am confident we can send the items to you at the start of your busy season.
Attached is a scanned copy of the signed contract, as well as the invoice for your order. For any inquiries, please give me a call at 555-0099. You may also check out our Web site for information on new products at www.terrestrialcrafts.com for any future orders. Thank you very much.
Yours,
Francesca Balaguer
In the letter, the word "substandard" in paragraph 2, line 2 is closest in meaning to
选项 A、inexpensive
B、satisfactory
C、average
D、inferior
答案D
解析 根据第一封邮件包含substandard的句子“many of our customers have complained about the substandard items”可知，substandard在此意为“不合规格的”，因此，有“劣质的，差的”意思的(D)inferior是正确答案。
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