2. 外语
  3. A、Exchange the computer for the woman. B、Refund the woman’s money. C、Give the woman anything she likes in the store. D、Give the

A、Exchange the computer for the woman. B、Refund the woman’s money. C、Give the woman anything she likes in the store. D、Give the

admin2013-02-05  52
问题  
W: Hello, I bought this laptop computer a little over a month ago, and I am having some difficulty with it.
M: What seems to be the problem?
W: The screen is flashing. It’s really irritating. I would like to return it and get my money back.
M: I’m sorry. Our store has a very strict return policy. After more than a month, we are not able to refund your money.
W: Well, I just bought it end it’s already broken. I didn’t do anything unusual to it. I didn’t drop it or anything. I think it has some kind of manufacturing defect.
M: Your computer has a one year warranty. You could ship the computer back to the company and they will replace it.
W: Can’t I just exchange the computer here?
M: I am afraid that’s not possible after a month.
W: Can I please talk to the manager?
M: The manager? I am afraid he’s not in. We really can’t return your money, but... I would give you another one, but we no longer carry that model. We can, however, offer you a store credit. You can use it to buy another computer or anything else we carry here in the store.
W: That would be fine. Thank you very much for your help.
M: No problem.
选项 A、Exchange the computer for the woman.
B、Refund the woman’s money.
C、Give the woman anything she likes in the store.
D、Give the woman a store credit with which she can buy anything in the store.
答案D
解析 信息明示题。男士在对话接近结尾时说，自己想给女士换电脑，但他们已经没有那个型号的电脑了，他们会给女士store credit(消费点数)，女士可以用其再买一台电脑或购买店里的其他商品，故选D。
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