首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
•Read the memo below from the senior Regional Manager (Europe), Milo Mosby. •Complete the record card. •Write a word, phrase or
•Read the memo below from the senior Regional Manager (Europe), Milo Mosby. •Complete the record card. •Write a word, phrase or
admin
2014-03-08
77
问题
•Read the memo below from the senior Regional Manager (Europe), Milo Mosby.
•Complete the record card.
•Write a word, phrase or number in spaces 41-45 on your Answer Sheet.
B & Z
From the desk of Mile Mosby
The final thing is a complaint I got when I was in the Zurich branch on 3rd of this month. I know it was important because the woman actually complained to me directly on the day it happened. I was in the office and she found out somehow where I was and insisted on speaking to me personally. Apparently she’d come into the Feldstrasse office to talk to Bertha Nelson--she was our Marketing Consultant there—but was treated very impolitely. So the woman, Tina Williams, found me, told me whet had happened and asked me to deal with it. Nelson had insulted her and virtually told her to take her business elsewhere.
I dealt with it because I was on the spot. I told Nelson to come and see me at 2:30 in the manager’s office. I was still waiting at 3:00. She eventually turned up and offered no apology. She seemed quite proud of being impolite to the customer and me and then fell over. I could smell alcohol and she happily told me that she’d two bottles of wine at lunch time So, the fact that she was drunk during working hours was the final straw. I had no alternative but to sack her then and there. I asked the local manager to send our apologies to Ms Williams and to send her a 500 SFr gift token. I hope that is the end of the matter and it should convince them not to employ any more ex-geography teachers in Zurich.
Mile Mosby
Complaint Record
Date complaint received: (41)______
Complaint addressed to whom William Ingham person complaint about: (42)______
Branch: (43)______
Position: (44)______
Date of action complained about: (45)______
Place of action complained of: Feldstrasse office
选项
答案
3-六月
解析
转载请注明原文地址:https://kaotiyun.com/show/TObO777K
本试题收录于:
BEC初级阅读题库BEC商务英语分类
0
BEC初级阅读
BEC商务英语
相关试题推荐
•Readthearticlebelowabouttheimportanceofstaffappraisals.•Choosethebestsentencefromtheoppositepagetofilleac
Readthearticlebelowaboutacompany’sresults.ChoosethebestwordtofilleachgapfromA,B,CorDontheoppositepage.
•Readthearticlebelowaboutwhyandhowtofindagoodboss.•Choosethebestsentencefromtheoppositepagetofilleacho
AShanghaiACECCommercialConsultingCo.Ltd.,inconjunctionwiththeAustralianChineseEducation&CulturePty.Ltd.(ACEC)
AShanghaiACECCommercialConsultingCo.Ltd.,inconjunctionwiththeAustralianChineseEducation&CulturePty.Ltd.(ACEC)
AShanghaiACECCommercialConsultingCo.Ltd.,inconjunctionwiththeAustralianChineseEducation&CulturePty.Ltd.(ACEC)
Readthearticlebelowaboutonlineexchanges,atypeofinternetbusiness.Choosethebestwordorphrasetofilleachgapfrom
Readthearticlebelowaboutonlineexchanges,atypeofinternetbusiness.Choosethebestwordorphrasetofilleachgapfrom
Readthearticlebelowabouttheconceptofmarketing.Inmostofthelines(34-45),thereisoneextraword.Iteitherisgra
随机试题
《张中丞传后叙》中,张中丞保卫的城池是西安。()
男性,10岁。走路缓慢,易摔倒伴肌肉萎缩5年就诊。体检:鸭步,见Gower现象,肌肉萎缩显著,腓肠肌饱满,肌力普遍减退,家族中其兄、舅有类似疾病史。具有确诊价值的检查为
美曲膦酯口服中毒时,不能用来洗胃的溶液是
案情:B市盗版活动猖獗,音像制品市场非常混乱。2007年10月,B市市委作出了“严厉打击盗版活动”的红头文件。根据市委文件的精神,B市H区组成了公安局、文化局、工商局、税务局联合执法小组,负责打击本市盗版活动。2007年10月11日,联合执法小组接到市民
[2019年真题]所谓倒置式保温屋顶指的是()。
关于新筑堤防作业的说法,正确的有()。
个体的成就动机中含有两种成分:_____和回避失败的倾向。【】
“终身教育”这一术语自1965年在联合国教科文组织主持召开的成人教育促进国际会议期间,由联合国教科文组织成人教育局局长法国的()正式提出的。
①这种现象说明,随着种群数量持续萎缩②通常情况下,近亲繁殖会降低物种的适应能力③但研究员近期惊讶地发现,山地大猩猩的近亲繁殖其实是有好处的④使得来自疾病与环境变化的威胁变大⑤山地大猩猩为生存而做出了适应的改变⑥许多有害的基因突变通过近亲繁殖被清除
下列关于单位犯罪的表述中,错误的是()(2009年基础课单选第6题)
最新回复
(
0
)