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w = Travel Agent     M = Traveler
W: What can I do for you? My name’s Sindy.
M: My name’s Sanchez. I would like to go on a business trip to London.
W: When are you planning on traveling?
M: I plan on traveling at the end of the month. Today is September 10 and I wish to travel on September 29.
W: On September 29, that’s within 21 days. Most of the best airline rates just now are with a 21-day or a 30-day advance purchase. If you’re within 21 days the rates might tend to be a little higher. If you must leave on the 29th the only advance purchase available would be a 7-day advance purchase, and the only rate available would be $ 595 in each direction, so that would make a total of $ 1,190 round trip.
M: That’s OK.
W: One moment please. You said you wanted to leave on 29 September and what was your return date?
M: October 15.
W: October 15. Do you have a preference on airlines?
M: If possible, British airways.
W: British Airways, OK. Ticketing deadline is set for 15 September. If you want a couple of days to think about it, we can hold the reservation until then.
M: No, I can complete immediately.
W: OK, would you be paying by cash or credit card?
M: Visa.
W: A visa card, OK. Hold on just one moment...