首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
To: Kelly Hoffman From: Henry Samuel Date: December 23 Subject: Difficulty accessing the Internet Dear Ms. Kelly Hoffman, I
To: Kelly Hoffman From: Henry Samuel Date: December 23 Subject: Difficulty accessing the Internet Dear Ms. Kelly Hoffman, I
admin
2011-03-11
45
问题
To: Kelly Hoffman
From: Henry Samuel
Date: December 23
Subject: Difficulty accessing the Internet
Dear Ms. Kelly Hoffman,
I suddenly had difficulty accessing the Internet. I had no problem accessing outside web sites this morning. But since I returned from lunch, I haven’ t been able to access web sites outside of the company’s networks. I contacted the technical support manager immediately, but I haven’t gotten a response yet.
My colleague, Ms. Carol Hewitt, said you helped her solve her technical problem before and suggested I make a call to you directly. Is there a problem with the company’s Internet connection or is this problem unique to my workstation?
Thank you very much for your help.
To: Henry Samuel
From: Kelly Hoffman
Date: December 23
Re: Problem with access to the Internet
Dear Mr. Henry Samuel,
I’m very sorry for the inconvenience. Our technical support manager, Mr. Keith Wilson usually handles Internet problems but he will be out of the office until December 27, 2007.
The failure of access seems to be occurring randomly. Almost all employees still have full online access but your workstation must be one of the ones that are experiencing connection problems today. To determine the cause of the problem and prevent it from happening again, I have forwarded your e-mail to our system administrators for further investigation. I expect to have the situation resolved within an hour.
In the meantime, please delete your temporary Internet files. These files may have become corrupted and could possibly be contributing to the problem. Instructions for deleting the files can be found in your employee manuals.
I will be leaving the office at 4 p.m. today. If you need further assistance after that time, please contact Mr. Gavin Newsom, my assistant.
Kelly Hoffman
Technical Support Department
What is true about Mr. Henry Samuel’ s computer problem?
选项
A、The problem first happened in the morning.
B、The problem is unique to his workstation.
C、The problem is the result of running too many programs.
D、The cause of the problem has not been identified.
答案
D
解析
(第二篇文章)对Henry Samuel咨询的事项,Kelly Hoffman在回信中指出To determine the cause of the problem and prevent it from happening again (确定问题发生原因,防止问题再次发生),由此可推断,Henry Samuel的电脑出现问题的原因不确定。对照第一篇原文,可知选项(A)、(B)与文章内容不一致。文中提到“上午没有出现问题”。原文还提到“您的工作站是今天出现连接问题的其中一个”,因此选项(B)“只有他的工作站发生问题(unique to his workstation)”不符合原文。选项(C)内容原文中没有提到。
转载请注明原文地址:https://kaotiyun.com/show/U8id777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Onceuponatime,agreatboxer,TickBlack,wenttoarestaurant【C1】______dinner.Hetookoffhiscoatand【C2】______itatthe
Itusedtobethatifyouwantedtotravel,youhadtoplanforalongbusortrainride.Butthecarchangedallthat.Thougha
MoreandmorepeopleareusingtheInternet______things.
MoreandmorepeopleareusingtheInternet______things.
Itusedtobethatifyouwantedtotravel,youhadtoplanforalongbusortrainride.Butthecarchangedallthat.Thougha
Thoughthecityisnoisy,mostpeopleliketoliveinit.Therearereallymanythingstoseeandenjoyinacity.Thestreet
YoushouldaskanyquestionsregardingthismatterofDr.Raphaeloroneof_______assistants.
TomasRodriguez65EconoLane,
KenjiYanobe4-2-8Shiba-Koen
随机试题
某企业某年末应收账款周转天数为120天,存货周转天数为180天,赊购净额为210万元,应付账款平均余额70万元,则企业的现金周期为()
有关蜘蛛痣的描述正确的是
糖尿病微血管病变特异改变是()
工程项目有多种组织管理模式,并各具特点。下列有关组织管理模式特点的评价中,不恰当的是()。
期货公司股东、实际控制人成为本公司资产管理业务客户的,期货公司应当自签订资产管理合同之日起5个工作日内,向中国证监会备案;并在中国期货业协会网站上披露其关联关系或者亲属关系。()
若F>Se(t-q)(T-t),可以考虑买入期货合约,卖出股指成分股进行套利。( )
根据《企业破产法》,在特定情况下,人民法院应当裁定终止和解程序,并宣告债务人破产。这些情况包括()。
调查对象(调查总体)指的是()。
关于英国新教对教育造成影响的表述,不正确的是()
元朝上都、大都所属蒙古人、色目人与汉人相犯的案件,普通司法机关无权管辖,须由专门机构审理裁决。该专门机构是()(2013年一综一第40题)
最新回复
(
0
)