A、Their BBS was not as good as what they had thought before. B、Their progress in the website-design was hindered for lack of fun

M:Hi Jane, please come in and take a seat.
W:Well, you would like to check the progress of the website-design, right?
M:Yes, but it seems that we’ve got some problems with the BBS.The part-time web designer was not as good as what we had thought before. She informed us just now that she could not complete this task.
W:Well, didn’t you talk with her about what she should do at the beginning?
M:Not really.She was recommended by Sampson and from what he told me, she sounded to be pretty qualified to do the .job. I’m not asking for a terrific web design but to build up a structure with all the basic elements of web design.
W:Did you ask her why she wasn’t frank with you in the beginning if she couldn’t do the BBS?
M:I did. But she said it was a communication problem.
W:So now what do you plan to do since she got the job half done?
M:On one side, I will not pay her full fees since she wasn’t honest with me in the beginning. On the other side, I have to search around for another guy to complete the job.
W:I agree. That should also teach her a lesson. For us,I think we had better turn to our Part-time Job Center for help. There, we can get a professional to work at it.
9. What problem did the speakers encounter?
10. How did the man find the website designer?
11. What did the part-time web designer explain about the situation?
12. What did the woman suggest they do in the end?