首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer’s claim
When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer’s claim
admin
2011-01-21
60
问题
When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer’s claim for it, the first step is to present the warranty (保单) , or any other records which might help, at the store of purchase. In most cases, this action will produce re- suits. However, if it does not, there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumers takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favour, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they can not get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this can not be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work. "
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
The phrase "live up to" ( Para. 1 ) in the context means ______.
选项
A、meet the standard of
B、realize the purpose of
C、fulfil the demands of
D、keep the promise of
答案
A
解析
live up to 这个短语的意思是“符合某事物的标准”,故选A。
转载请注明原文地址:https://kaotiyun.com/show/UY3d777K
本试题收录于:
公共英语三级笔试题库公共英语(PETS)分类
0
公共英语三级笔试
公共英语(PETS)
相关试题推荐
Thedemoralizingenvironment,decrepit(老朽的)buildingandminimalmaterialsmakethehighschoolexperienceforthesechildrenan
Whatkindofproofdidthemanprobablyhavewhenheboughttheradio?
Whatkindofproofdidthemanprobablyhavewhenheboughttheradio?
[A]Thefirstandmoreimportantistheconsumer’sgrowingpreferenceforeatingout:theconsumptionoffoodanddrinkinplace
Humansliketoregardthemselvesasexceptional.Manyphilosophersbelievehumansaretheonly【C1】______whichunderstandsthato
Insomeways,thehumanbodyisbothlikeafurnaceandlikeanengine.Itmusthavefueltoproduceheatasafurnace【C1】______
Insomeways,thehumanbodyisbothlikeafurnaceandlikeanengine.Itmusthavefueltoproduceheatasafurnace【C1】______
TextChristmaswasa【C1】______affairwhenIgrewup.TherewerejustmyparentsandI.Ivowed【C2】______somedayI’dmarryan
TextChristmaswasa【C1】______affairwhenIgrewup.TherewerejustmyparentsandI.Ivowed【C2】______somedayI’dmarryan
随机试题
2015年8月,文杰为申请出国向皮皮借款人民币3万元,约定还款期限为1年。半年过去了,文杰因多次被拒签,就打消了出国的想法并于2016年2月离开北京到深圳某公司工作。与此同时,皮皮决定比原计划提早一年去美国读书,想要文杰提前还钱。文杰为出国的事已经2年没有
从长期的观点看,亏损企业的现金流转是不可能维持的。从短期看,对于亏损额小于折旧额的企业,不从外部补充现金将很快破产。()
媒介可以分为相反的两类,一种是前俯视媒介,另一种是后仰视媒介。后仰视媒介是一种懒人的媒介,它只需要最少的参与度。比如说,一个人回到家,打开电视机,随后就可以躺在沙发上,一动不动了。当人还年轻的时候,由于时间多、精力旺盛、好奇心强,可能更愿意主动参与媒介,不
归纳推理是以个别性知识为前提而推出一般性知识为结论的推理。完全归纳推理是根据某类事物中每一对象都具有某种属性,推出该类事物对象都具有某种属性的推理。不完全归纳推理是根据一类事物中的部分对象具有某种属性,推出该类事物对象都具有某种属性的推理。根据上述
近来,某晶牌洗衣粉的销量有明显的增长,同时,该品牌用于广告的费用也同样明显增长。业内人士认为,该品牌洗衣粉销量的增长,得益于广告的促销作用。以下哪项如果为真,最能削弱上述结论?( )
设A为m×n矩阵,以下命题正确的是().
What’stheaverageincreaseperyearofforeignstudentpopulationintheperiodbetween1985and1990intermsofpercentage?
•Youwillhearfiveshortrecordings.•Foreachrecording,decidethereasonwhythespeakercalls.•Writeoneletter(A-H)n
RealpolicemenhardlyrecognizeanyresemblancebetweentheirlivesandwhattheyseeonTV.Therearesimilarities,ofcourse,
What’sthefurthestyouhaveevercycled?Perhapsyoucycletoschoolortowork,ormaybeatmostashortcyclingtripwithfri
最新回复
(
0
)