The most obvious purpose of advertising is to inform the consumer of available products or services.The second【C1】______is to se

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问题    The most obvious purpose of advertising is to inform the consumer of available products or services.The second【C1】______is to sell the product.The second purpose might be more important to the manufacturers than the【C2】______.The manufacturers go beyond only telling consumers about their products.They also try to persuade customers to buy the【C3】______by creating a desire【C4】______it.Because of advertisement,consumers think that they want something that they do not need.After buying something,the purchaser cannot always explain why it was【C5】______.
   Even【C6】______the purchaser probably does not know why he or she bought something,the manufacturers【C7】______.Manufacturers have analyzed the business of【C8】______and buying.They know all the different motives that influence a consumer’s purchase—some rational and【C9】______emotional.Furthermore,they
   take advantage of this【C10】______.  
   Why【C11】______so many products displayed at the checkout counters in grocery stores? The store management has some good【C12】______. By the time the customer is【C13】______to pay for a purchase, he or she has already made rational. thought-out decisions【C14】______what he or she needs and wants to buy. The【C15】______
feels that he or she has done a good job of choosing the items. The shopper is especially vulnerable at this point. The【C16】______of candy, chewing gum, and magazines are very attractive. They persuade the purchaser to buy something for emotional, not【C17】______motives. For example, the customer neither needs nor plans to buy candy. but while the customer is standing, waiting to pay money, he or she may suddenly decide to buy【C18】______
  This is exactly【C19】______the store and the manufacturer hope that the customer will【C20】______
  The customer follows his or her plan.
【C10】

选项

答案knowledge

解析 前面讲商家正确的分析市场的供需信息,知道是什么因素影响顾客的购买欲望。这就是他们利用的信息知识。故答案为knowledge。
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