For the past twenty years, Dilip Sardesai and his wife Andrija have run a small stationer’s shop in the university city of Newca

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问题     For the past twenty years, Dilip Sardesai and his wife Andrija have run a small stationer’s shop in the university city of Newcastle, in the northeast of England. As well as selling paper, pens, computer and office equipment, they also offer a photocopying and fax service. Dilip sees the personal contact he has with his customers as the most important part of his job. "Many of our customers are from the university," says Dilip. "We’ve seen generations of students come and go—we like to offer them the kind of personal service they can’t get in a larger shop. "

    Nicole Parnot is the manageress of a Forum hypermarket, situated 20 kilometres from Arras, a town in the northeast of France. Forum has 600 stores in five different countries and plans to expand into Eastern Europe. The huge hypermarket employs over 300 people, and has parking spaces for over 3,000 cars. "People nowadays have busy lives," says Nicole, "so we try to attract families by offering them a complete shopping experience including a full restaurant service and free entertainment for the children. We try to make it possible for shoppers to do all their weekly shopping in one place. People come here not only for food and household goods, but also clothes, electrical goods, books, CDs ... in fact, we sell everything from peanuts to personal computers!"

    Five years ago, Dave Stirling had the idea of selling CDs over the Internet. The business he started from his home in Ohio, the USA, now sells 500,000 CDs a year and has made him a millionaire at the age of twenty-four. " I could see right away that this was the future shopping," says Stirling. " Why should you pay $15 for a CD—and spend the time and money getting to the store and parking your car—when, by clicking on your computer, you can have the same CD brought to your door for half the cost?" According to Stirling, this is only the beginning. Then one day we will do all our shopping over the Internet: It is easier, quicker and cheaper. That is what we are experiencing now.

Questions 56—60
Complete the chart with no more than three words from the passage.


选项

答案free entertainment

解析 (第二段第四句说明,由于现在的人们生活都很忙碌,所以论坛超市通过给他们提供完整的购物体验来吸引他们,包括全套的餐厅服务和免费的儿童娱乐。故填free entertainment。)
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