One factor that can influence consumers is their mood state. Mood may be defined【C1】______a temporary and mild positive or negat

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问题     One factor that can influence consumers is their mood state. Mood may be defined【C1】______a temporary and mild positive or negative feeling that is generalized and not tied【C2】______any particular circumstance. Moods should be 【C3】______ from emotions which are usually more intense, 【C4】______to specific circumstances, and often conscious. 【C5】______ one sense, the effect of a consumer’ s mood can be thought of in 【C6】______ the same way as can our reactions to the 【C7】______ of our friends—when our friends are happy and "up", that tends to influence us positively, 【C8】______ when they are "down", that can have a 【C9】______ impact on us. Similarly, consumers operating under a【C10】______mood state tend to react to stimuli in a direction【C11】______with that mood state. Thus, for example, we should expect to see【C12】______in a positive mood state evaluate products in more of a【C13】______manner than they would when not in such a state.【C14】______, mood states appear capable of【C15】______a consumer’ s memory.
    Moods appear to be【C16】______influenced by marketing techniques. For example, the rhythm, pitch, and【C17】______of music has been shown to influence behavior such as the【C18】______of time spent in supermarkets or【C19】______to purchase products. In addition, advertising can influence consumers’ moods which, in【C20】______, are capable of influencing consumers’ reactions to products.
【C19】

选项 A、facilities
B、capacities
C、reflections
D、intentions

答案D

解析 考查名词辨析。空格后的介词to给出了答题线索,intention to表示“…的意图”,这里是指音乐可以影响到消费者的行为,譬如,购物的时间或购物的意图。facilities意为“设备”;capacities意为“容量;能力”;reflections意为“反映”,均不符合题意。故选D.intentions。
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