首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
What should you do when a guest make a complaint? First, take your time and listen with 【B1】________After the guest expresses hi
What should you do when a guest make a complaint? First, take your time and listen with 【B1】________After the guest expresses hi
admin
2021-08-18
72
问题
What should you do when a guest make a complaint? First, take your time and listen with 【B1】________After the guest expresses his complaint, you can 【B2】________to show you are listening to him and reply in a way like "I understand your problem." or "Thanks a lot for bringing up the matter to us." This will give the guest the 【B3】________that you are supporting him. If you are the person to solve the problem, then 【B4】________to solve it. If you cannot handle it, then 【B5】________ the right person who can solve it.
【B1】
What should you do when a guest make a complaint? First, take your time and listen with full attention. After the guest expresses his complaint, you can repeat it to show you are listening to him and reply in a way like "I understand your problem." or "Thanks a lot for bringing up the matter to us." This will give the guest the impression that you are supporting him. If you are the person to solve the problem, then take proper action to solve it. If you cannot handle it, then inform the right person who can solve it.
选项
答案
full attention
解析
分析句子结构可知,空格前面为介词with,后面是句号,因此空格处应该填入一个名词或者名词短语,构成介宾结构。结合录音填入full attention。
转载请注明原文地址:https://kaotiyun.com/show/VHSK777K
本试题收录于:
大学英语三级B级题库大学英语三级分类
0
大学英语三级B级
大学英语三级
相关试题推荐
Pollutionhasbecomeaseriousprobleminalmostallthebigcitiesoftheworld.Citypeoplearebecomingmoreandmoreworried
A、20dollars.B、15dollars.C、24dollars.D、21dollars.C计算题。听清问题是关键,问的是“3天的房费是多少”。对话中男士提到“一天为8美元”,3天为3×8=24美元,故选C。
A、Haveawalk.B、Gotothecinema.C、Takecareofherchild.D、Gotoseeherchild.C本题考查细节判断能力。对话中男士提议如果不下雨,晚上一起去散步,女士说“我很乐意去,但
ThescientistGalileoclaimedthattheearth______aroundthesun.
Asvisitingaschoolisoneofthefirststepsinchoosingyourcollege,itshouldbeapproachedwithsomethoughtandplanning.
Abudget(预算)isaspendingplan.Itcanhelpyouspendmoneywisely.Itcandothisbycuttingoutwastefulspending.Ofcourse,
Whatyousaidremindedme______somethingIreadinthenewspaper.
Whenthereissomething(serious)______wrong,peopleusuallyexpectanapology.
A、Don’tmentionit.B、Okay.C、Let’sgo.D、Thisway,please.B本题考查对提出请求的一般疑问句的回答。回答分为肯定和否定两种情况:肯定回答一般用Certainly/Yes,ofcourse/No
随机试题
患者,男,20岁。头部被木棒击伤后昏迷12分钟,清醒后诉头痛并呕吐1次。入院后,若患者出现急性颅内压增高,伴随其出现的生命体征应是
不属于《商业银行风险监管核心指标》包含的三个层次的是()。
某市甲公司于2017年9月1日设立,当年9月份发生以下业务:(1)9月10日甲公司的财务人员持有关证件到A银行营业部办理基本存款账户的开立手续,A银行工作人员审查了其开户的证明文件,并留存了相关证件的复印件,为其办理了基本存款账户的开户手续(隔日
指挥的手势是指挥工作的核心,两手的基本分工是()。
Peer-editingduringclassisanimportantstepofthe______approachtoteachingwriting.
公安机关的专政职能的实质是公安机关代表国家和人民对()实行政治统治。
中国消费者对轿车的了解和要求已经有了很大的变化,他们的价值观念以及对汽车理解的变化都会左右其购车意向。在对多个购车指标的调查中,我们发现,大家不再强调某个单一指标,但安全性能依然是消费者购买轿车最关心的指标,关注程度在我们的调查中占8.6%;其次关注的是轿
求下列幂级数的收敛域及其和函数:
Whatiscustomers’attitudetowardsthefollowingservices?Writethecorrectletter,A,BorC,nexttoquestions11-16.AThey
DearMs.Wang,IwanttoapplyforthepositionofpublicrelationswriterwhichwasadvertisedinChinaDaily.Having
最新回复
(
0
)