首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Dear Sir, I am writing 【C1】______ a strong complaint about the 【C2】______ treatment my guests, my colleague and I received
Dear Sir, I am writing 【C1】______ a strong complaint about the 【C2】______ treatment my guests, my colleague and I received
admin
2010-01-10
49
问题
Dear Sir,
I am writing 【C1】______ a strong complaint about the 【C2】______ treatment my guests, my colleague and I received when we visited your restaurant last Friday evening. On hooking a table for four by telephone on Tuesday we were 【C3】______ that there would be room for us despite the fact that you had only been 【C4】______ for a few weeks and were already booked.
We appreciate that there must be great 【C5】______ for restaurant meals at this time of the year in such a popular and 【C6】______ area but we were not expecting such an ill-mannered reception on the part of your head waiter.
Our Chinese friends are currently touring the "Shakespeare country" and were looking forward to a traditional English dinner in such a charming setting. But our hopes 【C7】______ an enjoyable evening out were instantly spoilt when your head waiter informed us that he had received no booking in our name and, so, no table was 【C8】______ for our party. My colleague and I protested at this and asked to speak to the manager, who, we were told, was unavailable. Your staff then offered us a table which we all had to share with another couple and no effort was made to 【C9】______ the unpleasantness we had experienced. We also had to wait some 【C10】______ time before the menu was brought to us.
I trust you will give this complaint your prompt attention as the whole embarrassing incident was a great. disappointment to our guests and sets a bad example of our English hospitality.
Yours sincerely,
Paul J. Weller
【C7】______
选项
A、to
B、with
C、towards
D、for
答案
D
解析
转载请注明原文地址:https://kaotiyun.com/show/VPKd777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
WhatwasthemansupposedtohavereceivedfromMr.Jones?
Whatisthecaller’scomplaint?
Whatisofferedtoguestswhomaketheirreservationsonthehotel’swebsite?
Whatisofferedtoguestswhomaketheirreservationsonthehotel’swebsite?
Iscorporatephilanthropyimportantornot?Canyougiveexplanationsforcorporatephilanthropy?
Saywhatyouwant—strong明确表示自己所需
Dealingwithcomplaints处理投诉
•Youwillhearaninterviewwiththemanagerofacorporatetravelagency.•Foreachquestion23-30,markoneletter(A,Bor
•Youwillhearaninterviewwiththemanagerofacorporatetravelagency.•Foreachquestion23-30,markoneletter(A,Bor
随机试题
Thesuccessofaspeechisoftenattributedtotheskillofthespeaker,withmeritbeinggiventospeakerswhoareconfident,
下列哪一项不是肺癌的早期症状_______。
可能的诊断下列处理方法错误的是
某护士在临床带教老师的指导下,正在进行无菌技术操作。其任务为铺无菌盘及戴无菌手套。铺好的无菌盘有效期不得超过
某工作的最早开始时间是5,最早结束时间9,最迟开始时间7,则该工作的最迟完成时间是()。
下列情况中不属于重大投标偏差的是()
某装饰公司与总包方依法签订分包合同后,将其分包工程的全部劳务转包给一家劳务公司并办理了备案手续;装饰公司转包劳务的行为()。
甲公司2000年1月1日购入一项专利权,实际支付的买价及相关费用共计48万元,该专利权的摊销年限为5年。2002年4月1日,甲公司将该专利权的所有权对外转让,取得价款20万元。转让适用的营业税税率为5%。假定不考虑无形资产减值准备。转让该专利权形成的净损失
信用中介机构需要保持足够的独立性,对公司披露的信息出具客观公正的评估。下列各项中属于信用中介机构的有()。
《党章》规定,党组织讨论决定问题,必须执行()。
最新回复
(
0
)