Motivating Your Retail Sales Staff in Slow Times Always get input from your staff at these meetings and have some fun with a

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问题                 Motivating Your Retail Sales Staff in Slow Times
    Always get input from your staff at these meetings and have some fun with a creative brainstorming session that puts everyone’s ideas to work. Let your staff know【C1】______your door is always open【C2】______ support them and listen to their ideas and concerns. Create a family【C3】______where people can feel they trust and support one another【C4】______the good times and the bad.
    All work, and no play, can make for a dull day.【C5】______take your business too seriously. Lighten up, relax and enjoy some free time【C6】______ your retail business is not in full swing. If you can’t stand【C7】______around in during the down times—get out of the store and take a short vacation【C8】______attend workshops to build your business. Make【C9】______to plan for a lot of relaxation time to refocus.
    Discover new ways to look deeper into your business and focus on【C10】______you are thankful for and where you plan to go in the future. Upon your return,【C11】______ your new discoveries with your sales staff during a fun and relaxed meeting. They will pick up on your motivation and feel more【C12】______ about their own future within your organisation.
【C12】

选项 A、interested
B、confident
C、relaxed

答案B

解析 本题考查对文章的理解。由文中提到“自己的未来”和前文可判断出员工觉得领导者充满干劲,因而在领导者的组织下工作会对自己的未来充满自信。A项“感兴趣”和C项“放松”放入原文文意不通,confident为“自信”之意,符合文意,故答案为B。
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