The main idea of the passage is best expressed by which of the following? _____ Which of the following conclusions can be drawn

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问题 The main idea of the passage is best expressed by which of the following? _____
Which of the following conclusions can be drawn from the second paragraph? ______

选项 A、Customers should always be well serviced
B、Without loyal customers an organization might go bankrupt
C、Companies can employ custofners to advertise their products
D、It is difficult for large organizations to provide their customers with good service

答案B

解析第二段第一句指出，忠实的顾客是保护企业不破产的惟一措施，因为忽视和冷淡而失去顾客是最大的过错。

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考研英语一

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