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  3. According to a recent study, a small but growing proportion of the workforce is affected to some degree by a sense of entitlemen

According to a recent study, a small but growing proportion of the workforce is affected to some degree by a sense of entitlemen

admin2022-03-24  52
问题     According to a recent study, a small but growing proportion of the workforce is affected to some degree by a sense of entitlement. Work is less about what they can contribute but more about what they can take. It can lead to workplace dysfunction and diminish their own job satisfaction. I’m not referring to employees who are legitimately dissatisfied with their employment conditions due to, say, being denied fair pay or flexible work practices. I’m talking about those who consistently believe they deserve special treatment and generous rewards. It’s an expectation that exists irrespective of their abilities or levels of performance.
    As a result of that discrepancy between the privileges they feel they’re owed and their inflated sense of self-worth, they don’t work as hard for their employer. They prefer instead to slack off. It’s a tendency which many scholars believe begins in childhood due to parents who overindulge their kids. This thereby leads them to expect the same kind of spoilt treatment throughout their adult lives. And yet despite how these employees feel, it’s obviously important for their manager to nonetheless find out how to keep them motivated. And, by virtue of that heightened motivation, to perform well.
    The research team from several American universities surveyed more than 240 individuals. They sampled managers as well as team members. Employee entitlement was measured by statements such as "I honestly feel I’m just more deserving than others". The respondents had to rate the extent of their agreement. Employee engagement, meanwhile, was assessed with statements like "I really throw myself into my work." The findings revealed ethical leadership is precisely what alleviates the negative effects of employee entitlement. That’s because rather than indulging employees or neglecting them, ethical leaders communicate very direct and clear expectations. They also hold employees accountable for their behaviors and are genuinely committed to doing the right thing. Additionally, these leaders are consistent in their standards. They’re also less likely to deviate in how they treat employees.
    This means, when confronted by an entitled team member, an ethical leader is significantly disinclined to accommodate their demands. He or she will instead point out, constructively and tactfully, exactly how their inflated sense of deservingness is somewhat distorted. They’d then go further to explain the specific, and objective, criteria the employee must meet to receive their desired rewards. This shift away from unrealistic expectations is successful because entitled employees feel more confident that ethical leaders will deliver on their promises. This occurs because they’re perceived to be fair and trustworthy. The researchers, however, exercise caution by warning no one single response is the perfect remedy. But there’s no denying ethical leadership is at least a critical step in the right direction.
Why don’t some employees work hard according to many scholars?
选项 A、They lack a strong sense of self-worth.
B、They were spoiled when growing up.
C、They have received unfair treatment.
D、They are overindulged by their boss.
答案B
解析 根据题干中的信息词some employees work hard和many scholars，答案线索可以定位在第二段。第二段第三句指出，许多学者认为，这一趋势始于儿童时期，源于父母过于纵容自己的孩子。这一趋势指的就是该段第一、二句提到的“他们不会为雇主努力工作。相反，他们宁愿怠工”。所以选项B为正确答案。原文中的overindulge与选项B中的were spoiled属于同义替换。第二段第一句说的是their inflated sense of self-worth，选项A显然与此相反，故排除。选项C指的是作者在首段中提及的，对工作有正当不满的员工，故排除。原文是说这些员工小时候被父母溺爱，而不是被老板纵容，故选项D错误。
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