2. 外语
  3. Sometimes normally positive coworkers are negative. Some of the time, too, they have their reasons for negativity (消极情绪). You wi

Sometimes normally positive coworkers are negative. Some of the time, too, they have their reasons for negativity (消极情绪). You wi

admin2022-09-06  36
问题     Sometimes normally positive coworkers are negative. Some of the time, too, they have their reasons for negativity (消极情绪). You will take a completely different way to deal with these occasionally negative coworkers.
    You need to listen until you are certain that they feel heard out and listened to. Sometimes people repeat negative sentiments (情绪) over and over because they don’t feel like you have really listened to them. Ask questions. Really understand their statements. Make sure that you have actively listened.
    Decide whether you believe the employee or coworker has sound reasons for their negativity. If yes, ask whether they’d like your help to solve the problem. If they ask for help, provide advice or ideas for how they can address the reason for their negativity.
    Short-term advice that points a person in a positive direction is welcome. But, your role is not to provide therapy (治疗). Nor is your role to provide comprehensive career advice or long-term recommendations. Point the coworker to helpful books, seminars, or the Human Resources Department to solve their problem. Know your limits when advising coworkers.
    If you are frank, hopefully, the negative person will stop complaining or unfortunately, probably target a less straightforward employee. If you see this happening, you might want to head to your HR manager to let him in on what is happening. He may address the problem to create a friendly workplace.
The writer believes that to deal with occasionally negative coworkers, you should
选项 A、ask a professional for help
B、adopt a totally different way
C、take some tough measures
D、have a positive attitude
答案B
解析 细节辨认题。由题干中的occasionally negative coworkers定位到文章第一段第三句。定位句指出，要采取完全不同的策略来对待偶尔有消极情绪的同事。B)选项中的adopt对应定位句中的take，totally对应定位句中的completely，由此可以确定B)“采用完全不同的策略”为本题的答案。
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