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  3. Suppose you have found something wrong with the mobile phone that you bought from a store early last month. Write an email to th

Suppose you have found something wrong with the mobile phone that you bought from a store early last month. Write an email to th

admin2022-09-25  29
问题 Suppose you have found something wrong with the mobile phone that you bought from a store early last month. Write an email to the customer service center to
1) make a complaint, and
2) demand a prompt solution.
You should write about 100 words on the ANSWER SHEET. Do not use your own name. Use "Li Ming" instead. Do not write your address.
选项
答案Dear Sir/Madam, I am writing to you concerning the quality problem of the mobile phone I bought from your store early last month. This mobile phone costs 2,000 yuan in your store. However, I regret to tell you that it broke down in less than a week. The microphone just did not work. The people I was calling could not hear me no matter how loudly I spoke. I returned it to your store for maintenance twice, but it still could not work properly. I therefore request that you replace it with a new one or give me a refund. I would appreciate it if you give me a prompt solution. Looking forward to hearing from you soon. Yours sincerely, Li Ming
解析 题目要求写一封投诉信，投诉手机的质量问题。在阐述投诉理由及问题所带来的不便或损失时，表达要客观、得体。说清楚事情的始末，就事论事，不要对责任方的品格等进行评论。据此可谋篇布局如下：
第一段：说明写信理由，点明手机存在质量问题。
第二段：具体阐明质量问题，并提出解决问题的建议。
第三段：表达期待，并表示感谢。
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