首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• Read the article below about process management to quality improvement, and the questions on the opposite page. • For each que
• Read the article below about process management to quality improvement, and the questions on the opposite page. • For each que
admin
2010-01-22
77
问题
• Read the article below about process management to quality improvement, and the questions on the opposite page.
• For each question 13--18, mark one letter (A, B, C, or D) on your Answer Sheet for the answer you choose.
PROCESS MANAGEMENT TO QUALITY IMPROVEMENT
The examples above illustrate the need for integrated process and quality management, based on well-structured procedures, sensibly applied. For an organization to function effectively, it must have visible and easily understood procedures that assist staff in carrying out their work and provide accountability for all operations. Providing such a system is not trivial, and it cannot be done without considerable thought and hard work. But the results will more than justify the effort.
Modern management must deal with degrees of complexity unheard of only a few decades ago. They must integrate many systems--for example, for purchasing, personnel, accounting, stock control, and computing--when each of these systems is itself highly complex. At the same time, they must ensure that they comply with a baffling variety of legal, safety, and regulatory and other requirements relevant to their organization. While struggling with these issues, the manager is under irresistible pressure from global competition to reduce costs to the minimum. With such pressure, we are obliged to provide structure and organization, which enable us to deal with such complexity. We group similar processes, collect similar information into records and classify the various activities that the organization must deal with. We organize staff and computer systems into units that deal with similar types of problems or situations.
In all disciplines, the provision of structure of classification is dealt with through a systematic method recognized by the practitioners. In engineering, architecture, medicine and other practical professions, the practitioners learn the relevant methods and then apply them to solve problems. Process and quality management have the same need to approach the problems with a systematic method, which facilitates structuring of problems and produces practical solutions. One of the key criteria for a satisfactory method is that it should be applicable to a wide range of problems and concerns dealt with by the discipline. Once a method is in place, it provides a language and a framework for doing works therefore, it must have the scope to deal with all problems that may arise. In quality management, the range of problems centers on "conformance to requirements". When this is interpreted most widely, as in TQM, requirements are not just those of the direct customer, but also those in internal departments and the wider requirement of the law and of regulatory agencies. Seen this way, all procedures and operations carried out are deal with all such issues uniformly which will provide an efficient and elegant solution to the problem of quality management.
In process management, the problem centers on definition of the objectives of the organization, and the design of processes that support them. Since efficiency and effectiveness are always major objectives, the organization will also require that processes make efficient use of resources, including human and material resources and provide effective results, in terms of meeting the requirements of customers and other stakeholders in the organization. A systematic method must also provide support for these essential process attributes. Finally, the method must support people as they carry out processes. It should enhance their working lives and help them to discover better and more interesting ways of doing their jobs. It should endow empowerment and an involvement in decision-making by everyone involved in the process.
When modern management integrates many highly complex systems, they must make sure that ______.
选项
A、these highly complex systems are in agreement with different requirements related to their organization
B、they are different systems unheard of a few decades ago
C、the requirements are relevant to their organization
D、do without understanding social and behavioral pressure
答案
A
解析
转载请注明原文地址:https://kaotiyun.com/show/XesO777K
本试题收录于:
BEC中级阅读题库BEC商务英语分类
0
BEC中级阅读
BEC商务英语
相关试题推荐
Readthearticlebelowaboutlaborshortage.Foreachquestion31—40,writeonewordinCAPITALLETTERSonyourAnswerSheet.
Readthearticlebelowaboutmarketresearch.ChoosethecprrectwordtofilleachgapfromA,B,CorD.Foreachquestion(21-
Readthearticlebelowaboutmarketresearch.ChoosethecprrectwordtofilleachgapfromA,B,CorD.Foreachquestion(21-
Readthearticlebelowaboutmarketresearch.ChoosethecprrectwordtofilleachgapfromA,B,CorD.Foreachquestion(21-
Readthefollowingarticleonrecruitingandmanagingstaffandthequestions.Foreachquestion(15-20),markoneletter(A,B,
•Readthearticlebelowaboutleadershiplessonsforthe21stcentury.•Inmostofthelines41-52thereisoneextraword.Iti
•Readthearticlebelowabouthowtodealwithemployeeswithtradesecrets.•ChoosethebestwordtofilleachgapfromA,B,C
•Readthearticlebelowabouthowtodealwithemployeeswithtradesecrets.•ChoosethebestwordtofilleachgapfromA,B,C
HowtoapproachReadingTestPartOne•InthispartoftheReadingTestyoumatcheightstatementswithfiveshorttexts.•Fir
随机试题
下列关于生活常识的说法,不正确的是:
精神分裂症偏执型的突出临床表现为【】
医疗卫生机构违反条例规定,公开艾滋患者信息的,应依照哪项法规予以处罚
对于一国的偿债能力,国际上公认的评价标准之一是:外汇储备与短期外债余额相比应超过()。
实现有效进度控制的关键是()。
家庭费用分摊的方式包括( )。Ⅰ.统收统支法:家庭财务是由夫妻一方对双方收支统一记账管理Ⅱ.财产具体分割法:明确共同债权、债务和个人债权、债务,以及财产分割以后怎么去履行Ⅲ.三账户法:比较适合采取分别财产制的夫妻。夫妻各自记账,属于个人的支出由个人
在社会规范学习与道德品质发展的研究中,班杜拉的研究重点是()。
注:1.绝对额按现价计算,增长速度按不变价计算;2.三次产业分类依据国家统计局2012年制定的《三次产业划分规定》;3.行业分类采用《国民经济行业分类(GB/T4754—2011)》;4.本表中国内生产总值总量数据中,有的不等于各产业(行
Itisaneverydayobservationthatanimalsareborn,grow,andmaturethenbegintolosesomeoftheircapabilities,andfinally
A、Writethelabreport.B、FindoutProf.Smith’sschedule.C、Interviewsomehighschoolstudents.D、Finishtheirexperiment.D行动
最新回复
(
0
)