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  3. The function of the office is to perform administrative work. First, it must provide the necessary communications with customers

The function of the office is to perform administrative work. First, it must provide the necessary communications with customers

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问题     The function of the office is to perform administrative work. First, it must provide the necessary communications with customers, banks, government departments, and other outside organizations. Second, it must serve the information requirements within the company itself. In order to meet these needs efficiently, the office manager must employ the most appropriate business methods, system and equipment.
    In an efficient administrative structure, clerical operations are organized so that they add to the profitability of the business. However, in many countries, the number of clerical staff has increased, the total number of workers employed in production has fallen. In Britain, for example, the total force in the years 1919 — 1976 went up by 24%, while the number of people who are employed in clerical work increased by 150%. For country as Britain, which depends on manufacturing base, that can mean inefficiency.
    To ensure that office service run smoothly, there must be means to check, sort, copy, and file correspondence and other paperwork. Today there is a growing range of machines that can be used to such jobs. The size and the resources of a company will determine how mechanized or computerized its office systems are.
    The office must give maximum service at minimum cost. A balance must be kept between producing, marketing and administration. As a company develops and grows, the contribution of administration will vary in kind and in value.
    The most important objective in modern offices is the processing of data in order to provide a means of business control, but in many companies there are weaknesses in the ability to manage communications efficiently. For example, some data are often used only by individual managers and different departments in the same company may use the different processing data systems. In order to contribute to business efficiency, however, data processing must be a centralized service. The system, which is required, is one that looks at the total needs of a business and therefore assists management in making appropriate decisions quickly.
In what way are some companies inefficient in managing communications?
选项 A、By making different data bases available to all managers.
B、By using the same data processing systems.
C、By checking the business correspondence.
D、By depending on a manufacturing base.
答案A
解析 本题是推理理解题。由题干的提示，读者首先可在第5段找到信息。本段举了一个例子，是说公司内各个部门使用不同的数据处理系统。这个例子说明，缺乏集中统一的数据处理系统使得各部门间不能很好地协作，从而降低了工作效率。A是一些公司缺乏管理沟通能力的原因。
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