2. 计算机
  3. The ________ is the primary point of contact for users when there is a service disruption，for Service Requests，or even for som

The ________ is the primary point of contact for users when there is a service disruption，for Service Requests，or even for som

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问题 The  ________  is the primary point of contact for users when there is a service disruption，for Service Requests，or even for some categories of Request for Change．
选项 A、Quality Management Center
B、Monitor Console
C、Development Center
D、Service Desk
答案D
解析 服务台负责处理各种服务事件、服务请求、某些更改请求时，为整个IT部门与用户的联络点，记录并管理所有事件。
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