From which platform does the train leave? When did the customer expect to receive the components?

F: Excuse me, could you tell me which platform the 7 o’clock train leaves from?
M: Yes, it’s platform 10.
F: Thank you. Which end of the station is that?
M: The left-hand side, but you’d better get there 10 minutes earlier because there are a lot of people going.
F: OK. Thank you very much.

M: Dispatch.
F: Hello, Brown & Co. here ... I’m ringing about our component delivery. It’s not arrived yet and it’s already three o’clock in the afternoon.
M: Let’s see ... it’s due to reach you on Tuesday afternoon.
F: But you told me today, Monday, in the morning!
M: I’ll check. Oh, dear ... you’re right. I’ll phone the warehouse at once.