首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go b
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go b
admin
2016-08-02
50
问题
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have and ask to see the owner.
If you don’t want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but need not give receipts or other documents to prove you bought the article. If you are dissatisfied with the answer you get, write to the managing director of the firm or shop. Be sure to keep copies of your own letters and any answers you receive.
If your complaint is a just one, the shopkeeper may offer to replace the faulty article. You may have the right to refuse the goods and ask for a refund, but this is only where you have hardly used the goods and have acted at once. And if you have suffered some special loss, for example, a new washer tears your clothes, you might claim money to replace them. If the shopkeeper offers you a credit note to buy goods in the same shop but you would rather have money back, say so. If you accept a credit note, remember that later you won’t be able to get refunded. In case the shop owner refuses to refund, approach your Citizens’ Advice Bureau before you accept a credit note.
What kind of right do you have if the shop owner offers to replace the faulty article? You have the right to ______ and ask for a refund.
选项
答案
refuse the goods
解析
转载请注明原文地址:https://kaotiyun.com/show/YZiK777K
本试题收录于:
大学英语三级A级题库大学英语三级分类
0
大学英语三级A级
大学英语三级
相关试题推荐
Thefirsttrainingclassforemployeesofstate-ownedenterprises,sponsoredbytheStateDevelopmentandPlanningCommissionan
A、TheBritishgovernment.B、Theindividualpostoffices.C、Eitherthesenderorthereceiverofaletter.D、Thelocalgovernment
To:AllstaffFrom;PersonnelDept.Date:December26th,2008Subject:AppointmentofaNewVicePresidentYouwillbepleas
HerearetheanswerstosomeFrequentlyAskedQuestions(FAQ)abouttheCambridgeBusinessEnglishCertificates.1.WhatisCa
A、Sheisdependingontheman.B、Shemightbeabletohelptheman.C、Shewilldoanythingthemanasks.D、Shecan’thearwhatt
Heboughtherwhatshewanted,____thefactthattheywerecostly.
A—networkeditorJ—academicwritingB—networktranslationK—ticketbookingC—home-basedbusinessL—onlinecustomerserviceD—dat
WelcometoBookstore.co.ukBookstore.co.ukistheUK’sleadinginternetbookseller.Itisanonlinebookshopwitharangeof
Itisthevision(设想)ofthePublicTransitPoliceDepartmenttoachieveatransitsystemfreefromcrimeanddisorder.Transit
Asabiologistandecologist,heis______allformsofhunting.
随机试题
1921年7月23日召开的中国共产党第一次全国代表大会宣告了中国共产党的成立。“中国产生了共产党,这是开天辟地的大事变”的原因在于,这一开天辟地的大事变()
腺瘤的特点有
系统总结了汉代以前我国药学发展的成就,为本草学发展奠定基础的是被今人誉为世界上第一部药典的是
高某受雇于国外间谍机构在中国境内从事间谍活动,多次窃取国家机密文件倒卖给该间谍组织。事发后国家安全机关工作人员在对其执行逮捕的过程中发现高某已经畏罪潜逃,因此国家安全机关决定通缉高某。则下列哪个机关有权发布通缉令?
下列关于资产结构分析的说法,正确的有()。
《中国居民膳食营养素参考摄入量》推荐乳母钙的AI为()。
(2016·山西)唐代韩愈提出“以身立教”,才能“其身亡而其教存”。这在教师职业道德中是指()
人民警察的纪律与义务的联系体现在()。
下列不属于县市级以上行政机关政务公开内容的是:
HumanitiesDisciplinesInmanypeople’seyes,thehumanitiesdisciplinesseemtobedyingout.However,actually,students
最新回复
(
0
)