2. 外语
  3. Look at the notes below. You will hear a woman making complaints about the products she received.

Look at the notes below. You will hear a woman making complaints about the products she received.

admin2016-10-25  54
问题     Look at the notes below.
    You will hear a woman making complaints about the products she received.
                                Message
Subject: Complaints about the Products
The products differ from the【L1】______.
The products are in a【L2】______.
Some of the products are【L3】______.
Thus, the loss has been caused because of【L4】______.
【L1】
Look at the notes below.
You will hear a woman making complaints about the products she received.
You have 15 seconds to read through the notes.
[Pause]
Now listen, and fill in the spaces.
Man: Parkinson Machine Tools. Can I help you?
Woman: This is Mary Parsons of Murdoch Limited. I’m calling to talk about the products you sent us last week.
Man: Yes, go ahead.
Woman: First, the goods we have received are not as good as the samples you sent us earlier.
Man: Really? Our products have been boasting about high quality. How on earth does that happen?
Woman: Besides, most of the goods are of a smaller size than we had prescribed in the contract.
Man: We always do a good job, but sometimes...
Woman: The last thing I need to mention is that we also find some defective items among your products.You should give us a good explanation and compensate us for the loss due to the discrepancy.
Man: OK, I will investigate this matter as soon as possible. If we indeed make such mistakes as you have mentioned, we will figure out a way to compensate you. I promise I will check up all these problems, and give you a reply very soon.
Woman: Thank you.
Man: My pleasure.
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