2. 外语
  3. This part is to test your ability to do practical writing. You are required to write a complaint letter according to the followi

This part is to test your ability to do practical writing. You are required to write a complaint letter according to the followi

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问题     This part is to test your ability to do practical writing. You are required to write a complaint letter according to the following information given in Chinese. Remember to do the task on the Translation/Composition Sheet.
    假设你叫李明。你于一个月前从正大商店买了一台录音机，但是现在录音机老是出问题，不断的“吞”磁带，而且你已经被“吞”了四盘磁带了。请你就此问题给商店写封投诉信，要求商店对你所购买的录音机进行修理，如果修不好，希望能够退货或换货。
选项
答案Dear Sir， I am writing to complain about the poor quality of the goods sold in your store．A month ago，I bought a cassette player in your store．But since the day I bought it，it has ruined four of my favorite cassettes，which is a great loss to me．And I can not use it anymore．I think it is obviously defective and the quality of it is so unsatisfying． I want you to repair it for me．If you can’t repair it well. I expect you to exchange it with a good one． I choose to complain to you because I am sure you can solve my problem．And I do hope you can deal with it as soon as possible． I’m looking forward to your early reply． Yours sincerely， Li Ming
解析     这是一则投诉信。写时要注意信息丰富，要求明确。以下是书写的基本内容。
    (1)称呼
    (2)表明写信目的及要投诉的事物
    (3)介绍问题所在，defective意为“有问题 的，有缺陷的”
    (4)要求对方如何解决，exchange意为“交 换，更换”
    (5)希望对方尽快答复，deal with意为“处 理”
    (6)结束语
    (7)署名
投诉信黄金模板：
称呼，
    I am writing to complain about 1．说明写信目的．A month ago，I bought 2．讲明事情经过和存 在的问题．I think 3．表明自己的观点态度．
    I want you to 4．说明自己的要求和期望．
    I choose to complain to you because I am sure you can solve my problem．And I do hope you can deal with it 5．希望对方尽快处理。
    I’m looking forward to your early reply．
                                                                         结束语
                                                                          署名
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