2. 外语
  3. Don’t make excuses for yourself or for others. Deliver what you promise and expect others to do the same. Always strive to do yo

Don’t make excuses for yourself or for others. Deliver what you promise and expect others to do the same. Always strive to do yo

admin2009-06-28  102
问题 Don’t make excuses for yourself or for others. Deliver what you promise and expect others to do the same. Always strive to do your best and expect the best from others. If there is a problem, find out why it occurred and use the facts to develop a solution. Be responsive when following up on problems -- especially with customers.  Don’t accept low-quality work from yourself or others. Don’t rationalize.
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答案不要给自己或给他人找借口。履行承诺，同时也这样期望他人。总要全力以赴，同时也这样期望他人。如果出了问题，那就要找出原因，并依据事实找出解决办法。在解决问题期间要积极应对——特别是与客户。不许自己或他人做低质量工作。不要文过饰司匠。
解析 deliver履行；strive努力；rationalize合理化。
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