Using a public telephone may well be one of the minor irritations of life, demanding patience, determination and a strong possib

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问题     Using a public telephone may well be one of the minor irritations of life, demanding patience, determination and a strong possibility of failure together on occasion with considerable unpopularity.   
    The hopeful【B1】______(shall we call him George?) waits till six o’ clock in the evening to take【B2】______of the so-called "cheap rates" for a long distance call. The telephone box, with two broken panes of glass in the side, stands at the【B3】______of two main roads with buses , lorries and cars roaring past. It is pouring with rain as George【B4】______a queue of four depressed-looking people. Time passes slowly and seems to come to a standstill【B5】______the person immediately before George【B6】______on an endless conversation, pausing only to insert another coin every minute or so.
    Eventually the receiver is replaced and the caller leaves the【B7】______. George enters and picks up one of the directories inside, only to discover that someone unknown has torn out the【B8】______page he needs. Nothing for it but to dial Directory Enquiries. He waits patiently for a reply (while someone outside【B9】______repeatedly on the door) and finally notes down the number given.
    At last George can go【B10】______with his call. Just as he is starting to dial, however, the door opens and an unpleasant-looking face peers in with the demand "can’ t you hurry up?".【B11】______such barbarity, George continues to dial and his unwanted companion withdraws. At last he hears the burr-burr of the ringing【B12】______, immediately followed by rapid pips demanding his money, but he is now so upset that he knocks down the coins he has placed ready on the top of the box. Having at last located them, he dials again the pips are repeated and he hastily inserts the coins. A cold voice【B13】______him, "Grand Hotel, Chalfont Well. " "I’ve an urgent message for a Mr. Smith who is a guest in your hotel. Could you put me through to him? I’ m afraid I don’ t know his room number. "
    The response appears less than enthusiastic and a long silence【B14】______. George inserts more coins. Then the voice informs him, "I’ ve been trying to locate Mr. Smith but the hall porter reports having seen him leave about a minute ago. "
    Breathing heavily, George【B15】______the receiver, just as the knocking on the door starts again.
【B13】

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答案informs

解析 可判断原句语意为:(电话另一端的)一个冰冷的声音告诉他:“查尔方特威尔大饭店。”这里是表达“告诉、告知”之意,且用三单形式,故答案填informs。
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