Dear Sir, Much to my regret, I write this letter to complain about your company’s bad delivery service. The laptop (model nu

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问题 Dear Sir,
    Much to my regret, I write this letter to complain about your company’s bad delivery service. The laptop (model number; AA/585) which I ordered from your company on Jan. 1 arrived yesterday. I am sorry to report that the laptop has been badly damaged. There was no unusual damage to the packing case, but when I opened it, I found that the front surface of the machine had been scratched.
    Since there is such damage to the laptop, I decide to file a complaint against the delivery service. Would you please let me know whether I should return the laptop to you for a replacement? Or should I take the laptop to your authorized service representative here? I will keep this laptop until I hear from you.
                                                                                                                                                                                                               Yours,
                                                                                                                                                                                                          Peter Smith
What is Peter Smith’s purpose of writing this letter?
He writes this letter to complain about the _________________________.

选项

答案Bad delivery service

解析 根据信件第一段可知,他写此信是为了投诉该公司糟糕的送货服务,故答案为bad delivery service。
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