Complete the form below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

M: Good morning. Can I help you?
W: Yes. I would like to join the library.
M: Has your membership expired or will you be a new member?
W: I’d be a new member. We just recently moved here.
M: That’s fine. Are you a permanent resident?
W: No, actually I’m only here for a year on an exchange.
M: In that case we’ll need the visitor’s application form. Ah, here we are. Okay. Firstly, can you tell me why you are here? Oh, you’ve already said, haven’t you? You’re on an exchange. Now, can I have your name please?
W: Sophia Sunderland.
M: So, Sunderland is your family name?
W: Yes. S-U-N-D-E-R-L-A-N-D.
M: And your first name is Sophia? Can you spell it for me, please?
W: Of course. It’s S-O-P-H-I-A.
M: And where do you come from, Sophia?
W: I was born in Italy. I’m Italian.
M: Just let me write that down. Now, I need your address.
W: In Italy?
M: No, where you are living here.
W: Oh. 521 Ashdown Road - that’s A-S-H-D-O-W-N.
M: And that’s in Winton, right?
W: Correct.
M: Have you got something with you that shows you live at that address? A utility bill, for example?
W: I’ve got a bank statement. Will that do?
M: Wonderful. What about a contact phone number? A mobile number perhaps?
W: Oh yes. Let’s see, it’s new, um... it’s 0-4-0-5-4-9-2-4-5-1.
M: Just a couple more questions... How long are you here for? Sorry, you’ve told me that; what I really mean is when do you plan to leave?
W: I arrived on the first of January and I will be returning to Italy on the thirtieth of December.
M: Do you have any identification documents on you - your passport, for example.
W: Yes, sure, here it is.
M: Thank you. I’ll just make a note of the number, DJG 1-2-0-4-5-9.