2. 外语
  3. Dear Sirs， The shipment of 850 copies of exam paper we ordered for delivery on 20 Jan．2009 did not arrive until the morning

Dear Sirs， The shipment of 850 copies of exam paper we ordered for delivery on 20 Jan．2009 did not arrive until the morning

admin2011-01-11  35
问题 Dear Sirs，
    The shipment of 850 copies of exam paper we ordered for delivery on 20 Jan．2009 did not arrive until the morning of 22 Jan．(Only 2 hours before the exam．)It should have been sent to us 2 days before．Besides，too many typing errors were found here and there in the paper.
    The job is by no means satisfactory to us：
    1) The late delivery is inexcusable，since we have made it very clear when we wanted the paper in hand．Our teaching staff were found in a tight corner--the exam was to be held on time but we had not got the paper on time．
    2) The typing suggests that the job was done at the last minute and so carelessly without enough time to check．We have here enclosed a copy with all the errors underlined．Since your typing and printing job and your delayed delivery don’t meet our professional expectation，we are writing to inform you that we have to lodge a claim by suggesting that you make us an allowance of 20%on the invoice cost．Please call Miss Spring at extension 2123,if this request presents any problem to you．We look forward to your cooperation on this matter．
                                                                  Yours sincerely，
                                                                    John Brown
                                                        Headmaster of California High School
How much allowance does the school demand? The school demands an allowance of______on the invoice cost．
选项
答案20%
解析 细节题。根据第四段第三句…we have to lodge a claim by suggesting that you make us an allowance of 20%on the invoice cost．可知，他们要求20%的赔偿金。
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