首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Look at the statements below and the five extracts from an article about ’offshoring’, the shift of service jobs to other countr
Look at the statements below and the five extracts from an article about ’offshoring’, the shift of service jobs to other countr
admin
2018-05-18
22
问题
Look at the statements below and the five extracts from an article about ’offshoring’, the shift of service jobs to other countries, on the opposite page.
Which extract (A, B, C, D or E) does each statement (1-8) refer to?
For each statement (1-8), mark one letter (A, B, C, D or E) on your Answer Sheet.
You will need to use some of these letters more than once.
There is an example at the beginning (0).
Example:
0 Offshore functions will not necessarily stay abroad as financial considerations change.
Off shoring
A
An article in McKinsey Quarterly says that some companies which have moved their back-office functions offshore have missed huge opportunities to reap efficiencies beyond those that come from just using cheaper labour. These companies often merely replicate what they do at home, where labour is expensive and capital is relatively cheap, in countries in which the reverse is true. They forget an additional benefit is that offshoring allows companies to work round-the-clock shifts, ferrying data back and forth from one place to another, and that it also allows them to rethink the way they solve IT problems. The most successful operators redesign business processes to take full advantage of the new environment’s potential.
B
There is no doubt that customers with complex queries requiring local understanding do not respond well to far-off operators repeating a series of specially learned responses. Convergys, one of the world’s biggest providers of ’contact-centre services’, advises companies to shift simple queries offshore while retaining the more complex ones on the same shore as the caller. It calls this process ’rightshoring’, and estimates that about 80% of the companies that it is working with in Britain are planning to split their call-centre operations in this way.
C
Harris Miller, president of the Information Technology Association of America, a lobby group, says that offshore locations have so far captured just 3-4% of all American companies’ outsourcing. The bulk remains onshore in the hands of big firms such as Accenture and IBM. In fact, 60% of major corporates are doing nothing, or are only just beginning to investigate the potential of offshoring. Nevertheless, some big companies have told him that up to 40% of their outsourced business could end up offshore. That suggests the industry still has a long way to grow.
D
One thing currently limiting the ability of companies to outsource tasks offshore is the inflexible architecture of modern business-information systems. It forces firms to perform tasks as a series of discrete steps. So a business wanting to outsource some of those steps (billing, for instance), but not others, gets involved in complicated flows of information that are prone to error. Newer software and hardware promise a future in which firms will be able to outsource smaller slivers of their business. They will not, as now, have to commit to outsourcing the whole of a department or nothing.
E
Many service jobs are in industries like hotels and restaurants, or in public services like education and health, most of which can never be moved abroad. There are also alternative pools of labour to be tapped at home. Citigroup, for instance, has hired about 100 college students in America to do programming for it. In addition, some of the tasks currently going to low-cost offshore centres may eventually return because their underlying technologies will evolve in such a way that it makes economic sense to put them back in the home country.
Strategic planning in the location of services may facilitate more successful offshoring.
选项
答案
B
解析
转载请注明原文地址:https://kaotiyun.com/show/cl7d777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthe
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthe
TaskSheetforCandidateATaskSheet1A:Themanagement:theimportanceofcorporatecultureB:Customerrelations:howtoget
CooperationforaNewBusinessYourcompanyisinternationalandveryfamousforchocolates.TheCEOofanotherfamouscompanyw
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthet
TaskOne-Job•Forquestions13-17,matchtheextractswiththepeople,listedA-H.•Foreachextract,choosethejobeachsp
TASKONE—ADVANTAGE•Forquestions13—17,matchtheextractswiththeadvantages,listedA—H.•Foreachextract,choosetheadv
TASKTWO-DISADVANTAGEForquestions18—22,matchtheextractswiththestatements,listedA—H.Foreachextract,choosethebene
TASKTWO-DISADVANTAGEForquestions18—22,matchtheextractswiththestatements,listedA—H.Foreachextract,choosethebene
随机试题
A.清胆利湿,和胃化痰B.降气快膈,化痰消食C.清胃化痰,降逆止呕D.行气温中,燥湿除满E.理气化痰,温中和胃(2006年第94,95题)三子养亲汤的功用是()
严复认识到文化的整合不是简单地拼凑,应该构建一种融会中西,兼备体用的新文化体系,提出()的思想。具有较强的()性,并初具理论形态。
A.由经营者自主制定,通过市场竞争形成的价格B.由政府价格主管部门或者其他有关部门按照定价权限和范围规定基准价及其浮动幅度,指导经营者制定的价格C.由政府价格主管部门按照定价权限和范围规定基准价及其浮动幅度,指导经营者制定的价格D.由政府价格主
宏观调控的客体是()的全局。
“从一名处于私人地位的生产者身上扣除的一切,又会直接或间接地用来为处于社会成员地位的这个生产者谋福利”的性质,即“取之于民,用之于民”是()提出来的。
某项目固定资产原值为10000万元,净残值率6%,折旧年限10年,按双倍余额递减法计算的第8年末固定资产净值1678万元,则第10年的折旧费应为()万元。
下列关于机器字长与指令字长的说法正确的是()。
需求分析阶段的任务是()。
Fortunatelytherearestillafewtastythingsforusgourmandstoenjoyinrelativesecurity.Theirnumbers,however,aredeple
TheEuropeanUnionhadapprovedanumberofgeneticallymodifiedcropsuntillate1998.Butgrowpublic【S1】______c
最新回复
(
0
)