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外语
Who most likely are the listeners?
Who most likely are the listeners?
admin
2022-09-29
105
问题
Who most likely are the listeners?
Hi, everyone, let’s begin the weekly call-center staff meeting. First of all, I wanted to let you know that I’ve just hired two additional customer service representatives to help out on the phones. Yes, I know that’s not enough. But there isn’t much can do with our budget. Anyway, their first day is next Monday, but before they start, it’s important that we revise our training manual. I’m going to assign a section to each one of you. Please go through your section, and if you see anything that has to be corrected, please send me an e-mail with the page number and your comments. I’ll review all your suggestions and make a final draft.
89.Who most likely are the listeners?
90.What does the speaker mean when she says, “Yes, I know that’s not enough"?
91.What task does the speaker assign to the listeners?
选项
A、Updating a mailing lists.
B、Revising training materials.
C、Mentoring new staff.
D、Learning to use a software program.
答案
B
解析
题干问的是说话者给听者分配了什么任务。根据听力原文可知,在两名新客服上班之前,需要修改员工培训手册,而且每个人都需要负责一部分。故选B。
转载请注明原文地址:https://kaotiyun.com/show/czjJ777K
本试题收录于:
托业听力题库托业(TOEIC)分类
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托业听力
托业(TOEIC)
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