A、To the department store. B、To the police station. C、To the bank. D、To the immigration office. A

M: Hi, may I help you, Miss?
W: Yes. I’m here to report a missing credit card.
M: I see. You are not an American citizen, are you?
W: No, I am a Canadian. Does that matter?
M: No, no. I need to ask a few questions. What’s the card number?
W: Oh, I don’t remember.
M: What’s your name and address?
W: Janet Carlson. 1275 Hasting Street, Vancouver, Canada.
M: Thank you. Did you say your card was lost or stolen?
W: Stolen. I left my purse on the counter in the department store while I went to the fitting room to try the dress on.
M: When did you discover it was stolen?
W: I didn’t discover that until I went to pay. Do you think there is anything you can do? Someone may be charging things to my credit card this very minute.
M: You don’t need to worry, Miss Carlson. Once we get your card number, your card will be invalidated all over the world within 30 seconds simply by informing the terminal.
W: Oh, I’m so relieved to hear that! Thank you very much.
12. Concerning the woman, which of the following may be true?
13. Where did the woman go before she is here?
14. When did the woman find her credit card was stolen?