What does the woman want to do?

admin2016-01-22  4

问题 What does the woman want to do?
  
M: Good afternoon and welcome to World Phone Service. How may I help you?
W:(50)I have a problem with my phone bill. I think you overcharged me $100 last month. It should be about $75, but my statement shows $175.(51)My phone number is 502-1015.
M: Oh, I am sorry to hear that. Can you tell me your name and address to verify your information?
W: Just a moment.(52)I have to see my driver’s license. I recently moved to a new house, and I still don’t remember the new address.

选项 A、Send an email
B、Refer to her driver’s license
C、Complete a form
D、Pay her overdue bill

答案B

解析 男子询问女子的住址,对此,女子回答I haveto see my driver’s license.表明自己搬家不久,还记不清楚,要参考一下驾照上的住址。
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