首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
One of the more discernible trends in the financial-service industry in re cent times has been the adoption of programs designed
One of the more discernible trends in the financial-service industry in re cent times has been the adoption of programs designed
admin
2013-10-11
85
问题
One of the more discernible trends in the financial-service industry in re cent times has been the adoption of programs designed to encourage more personalized relationships between an institution’s employees and its clients, particularly those clients who are major depositors. The expression most commonly used to describe this type of program is "relationship banking". A good definition is provided in the 1985 book "Marketing Financial Services":
In relationship banking the emphasis is on establishing a long-term multiple-service relationship; on satisfying the totality of the client’s financial service needs; and on minimizing the need or desire of clients to splinter their financial business among various institutions.
Implicit within any definition of relationship banking is recognition that the financial-service requirements of one individual or relatively homogeneous group. A successful relationship banking program is, therefore, dependent in a large part on the development of a series of "financial-serviced packages": each designed to meet the needs of identifiable homogeneous groups.
Another dimension of relationship banking is the development of highly personalized relationships between employee and client. In most financial institutions today the client is serviced by any employee who happens to be free at the time, regardless of the nature of the transaction. Personalized relation ships are therefore difficult to establish. In a full relationship banking pro gram, however, the client knows there is one individual within the institution who has intimate knowledge of the client’s requirements and preferences regarding complex transactions. Over time, the client develops a high level of confidence in this employee. In short, a personalized relationship evolves between client and employee.
Which of the following can be inferred from the passage about relation ship banking programs?
选项
A、They have recently been discontinued.
B、They are already being used.
C、They will shortly be used.
D、They will be used in the distant future.
答案
B
解析
此题为推论题。此题与时间有关,因此要注意时间状语和谓语动词的时态。从第一段中的“...in recent times has been...”和最后一段第二句中的“In most financial institutions today the client is served by...”可推知这些关系银行已经在运作了。
转载请注明原文地址:https://kaotiyun.com/show/eiLK777K
0
专业英语四级
相关试题推荐
AccordingtoIanPearson,afuturologist,theseareamongthedevelopmentsscheduledforthefirstfewdecadesofthenewmillen
Peoplelikebeingtrusted.Theyareannoy-ed,angry,orfeelhurtiftheyareregardedwith【C1】______.Theythinkthattheyar
Althoughmostpeoplereturnfrompackageholidaysreasonablysatisfied,thist,notalwaysthe【C1】______TakeforInstance,th
WikiSoftwareTheUnitedNations,notoriousforendlessdeliberations,istryingatechnologicalquickfix.ItsGlobalCompa
TheUnitedStatesiswell-knownforitsnetworkofmajorhighwaysdesignedtohelpadrivergetfromoneplacetoanotherinthe
Wemightmarvelattheprogressmadeineveryfieldofstudy,butthemethodsoftestingaperson’sknowledgeandabilityremain
OlympicGamesareconsideredanimportantmeansofcommunication,______peoplefromdifferentcountriestogainabetterunders
DifferencesBetweenTelevisionandRadioAnnouncers
ThetraditionalAmericanThanksgivingDaycelebration(1)_____to1621.(2)_____thatyearaspecialfeastwaspreparedinPlymout
Englishhasbeensuccessfullypromoted,andhasbeeneagerlyadoptedinthegloballinguisticmarketplace.Onesymptomoftheim
随机试题
茶叶中霉菌和酵母菌的测定中,应选择()个合适的稀释度进行培养。
预备热处理包括退火、正火、时效和调质,通常安排在粗加工之前或之后进行。()
统计假设检验中又称为研究假设的是()
(2013年第164题)下列符合类癌特点的有
临床常见的心血不足导致肝血亏虚,属于
项目团队的发展过程中,磨合阶段的各种磨合包括()。
营业税金及附加账户属于损益类账户。()
某煤炭开采企业位于城镇之外的工矿基地,是增值税一般纳税人,从事煤炭开采、销售、进口业务,并拥有分账核算的运输队。2017年2月,该企业将2016年8月购进的职工食堂改为会议厅,不动产净值率97.5%,购入时增值税专用发票注明价款1200万元,进项税额132
因地域或者工作性质特殊,需要变通执行任职回避的,由()公务员主管部门规定。
日利用率:飞机在一日内平均提供的生产飞行小时数客座率:承运的旅客数量与飞机可提供的座位数之比某航班由400个座位的B747-400飞机执飞,其每天飞行的客座率都与当月所有航班的平均客座率相同。则2015年1月该航班共有()空位未卖岀。
最新回复
(
0
)