2. 外语
  3. From: Martin Yorke(yorke.m@pacificair.com) To: Simon Yang(simon001@fastmail.com) Subject: Mileage Inquiry Date: October 30,11:37

From: Martin Yorke(yorke.m@pacificair.com) To: Simon Yang(simon001@fastmail.com) Subject: Mileage Inquiry Date: October 30,11:37

admin2016-10-30  32
问题 From: Martin Yorke(yorke.m@pacificair.com)
To: Simon Yang(simon001@fastmail.com)
Subject: Mileage Inquiry
Date: October 30,11:37 a.m.
Dear Ms. Yang,
We received your e-mail, and I would like to apologize for the inconvenience you encountered in getting your mileage credited. Please be assured that our ground staff does everything it can to ensure the proper mileage is credited: however mistakes such as typos, as in your case, do happen.
To get the proper credit, we need you to send a copy of your original ticket, boarding pass, and frequent flier membership card. If you do not have a printed ticket, you can send us a copy of an e-mail confirmation of the ticket.
You can fax the information locally to 482-4892, or if it’s more convenient, you can scan the required documents and e-mail them directly to me. If you choose to fax the documents, please write out your flight information or include an itinerary, as boarding passes are sometimes difficult to read.
Please feel free to contact me should I be able to further assist you with this matter, or any other matter regarding our mileage program in the future.
Kind regards,
Martin Yorke
From 482-8579                                         Facsimile Page 2 of 2
Itinerary for Tuesday, October 19
Pacific Air
Flight 2284     Non-stop Flight
Departs: 11:00 a.m.    San Francisco(SFO)
Arrives: 6:30 p.m.    Hartsfield-Jackson(ATL)
Coach | Fare code: WA62NOM | Aircraft: 319 | 7h30m | 2134 miles
Pacific Air Mileage
Simon Yang
2394 1338 8139 8
Member since 12/07
Pacific Air
Yang/Simon
From
San Francisco/SFO
To
Atlanta/ATL
ECONOMY
GATE     BOARDING     SEAT
10         10:30          12B
Boarding Pass
What is implied by the e-mail?
选项 A、The problem was caused by a typo.
B、The Pacific Air office is overseas.
C、The ground staff has many new employees.
D、Mr. Yorke often works with the ground staff.
答案A
解析 从电子邮件的内容来看，约克先生应该是在航空公司从事按英里计算运费工作的人。在电子邮件的第一段最后部分，约克先生说英里数计算错误好像是因拼写失误造成的(mistakes such as typos，as in yourcase，do happen)。而(B)和(C)是根本就没有提到的内容，而且并没有明确地提到约克是否经常与地勤人员一起工作。因此正确答案是(A)。
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