首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
财经
From: Paul Rooney To: Green Mountain Stationery, Inc I have been purchasing various products through your catalog for many
From: Paul Rooney To: Green Mountain Stationery, Inc I have been purchasing various products through your catalog for many
admin
2015-05-10
21
问题
From: Paul Rooney
To: Green Mountain Stationery, Inc
I have been purchasing various products through your catalog for many years. For the most part, I’ve been quite satisfied. However, I recently ordered a case of 1,000 envelopes for my business and am extremely disappointed.
First of all, the envelopes I received differ from the description in your catalog. They are supposed to be nine inches long, but the envelopes I received are six inches long. Second, the adhesive on the envelops is defective. I attempted to use a dozen of them, and none of them remained properly sealed.
At the very least, I would like a refund for the full cost of these envelopes, along with the shipping charge. The total amount I paid was $34.68. Furthermore, the inspection sticker on the carton states that the product was inspected at your Burlington warehouse. I would like to know how this mistake occurred and request your assurance that this sort of thing will not happen again in the future. Otherwise, I am afraid that I will have to take my business elsewhere.
From: Sharon Park
To: Paul Rooney
Dear Mr.Rooney,
My name is Sharon Park, and I am the director of quality control at Green Mountain Stationery. Inc. I was recently made aware of your complaint by one of our customer service representatives.
I would like to start by apologizing for any inconvenience you may have experience. Our accounting department will issue you a full refund of $34.68 for the defective envelopes. We would also like to offer you a $50 gift certificate that can be used with the purchase of any product in our catalog.
I must acknowledge that there have been some problems with inspections in our Burlington warehouse. To deal with this issue, the company has decided that the entire inspecting staff will take part in an intensive re-training program. We will review our procedures to identify anything that needs to be improved.
I have forwarded your message to our entire management team, to ensure that this issue will not be overlooked. I am sorry that we have disappointed you, and I sincerely hope you continue to purchase our products. I’m sure this was a one-time incident that will not happen again. Please don’t hesitate to contact me directly in the future if you have any questions or concerns.
Sincerely,
Sharon Park
What was different from the product in the catalog?
选项
A、Size
B、Color
C、Quantity
D、Shape
答案
A
解析
第二段第1和2句指出,根据产品目录,产品的长度应为9英寸,但实际上收到的信封长度为6英寸,故选A。
转载请注明原文地址:https://kaotiyun.com/show/fMgc777K
本试题收录于:
英语题库银行系统招聘考试分类
0
英语
银行系统招聘考试
相关试题推荐
IfyouDlanvourvisitinOctober,don’tmisstheHarvestFestival.Thefestivaloffersavarietyofactivitiesforallagegroups
ASSOCIATIoNMANAGEMENTPOLICYAllorders,returns,replacements,andcorrespondenceregardingAssociationmaterialsshouldbedi
[2011年典型真题]America’smostpopularnewspaperwebsitetodayannouncedthattheeraoffreeonlinejournalismisdrawingtoaclose
Sevenyearsago,whenIwasvisitingGermany,Imetwithanofficialwhoexplainedtomethatthecountryhadaperfectsolutiont
Internet,aswellasnewspapersandmagazines,_________animportantpartinourdailylife.
JobListing14523-PostedMay1:TheWorldHealthCoalition(WHC)seeksahighlyqualifiedindividualforimmediateemploymentont
DowntownArtisan’ClubArtExhibitPleasemarkSaturday,October21,onyourcalendarssothatyoucanattendtheinaugural
Mindfultravel,Inc.—TreasuresofEgyptDates:October21st—November5thPrice:from$2,190Stimulateyourimaginationas
Thenewcolleague______tohaveworkedinseveralbigcorporationsbeforehejoinedourcompany.
随机试题
葡萄胎清官后避孕的最理想方法是()。
下列有关说法不正确的是()
根据《票据法》的规定,票据债务人承担票据义务的情况包括()。
某期货公司的期末财务报表和风险监管报表显示,其净资本为6000万元,中国证监会派出机构在对该公司报表进行非现场检查时发现存在以下问题:第一,公司未充分计提资产减值准备,按照规定应补提300万元;第二,公司未准确计提预计负债,按照规定应补提150万元,在针对
经常项目的内容包括()。
2011年3月11日13时46分,日本本州岛附近海域发生里氏9级地震,引发海啸,造成严重的人员伤亡及财产损失,同时造成福岛核电站发生核泄漏。读日本及周边地区示意图。回答问题。仙台市位于日本哪一个岛上?()
爱因斯坦提出的广义相对论认为由于有物质的存在,空间和时间会发生弯曲,而引力场实际上是一个弯曲的时空。爱因斯坦认为太阳是一个大引力场,遥远的星光如果掠过太阳表面,将会发生1.7的偏转。这一预言最终得到了天文观测的证实,由此不能推出()。
丙实施抢劫犯罪后,分管公安工作的副县长甲滥用职权,让侦办此案的警察乙想办法使丙无罪。乙明知丙有罪,但为徇私情,采取毁灭证据的手段使丙未受追诉。关于本案,下列说法正确的是()
下面能作为软件需求分析工具的是
要存放10个24×24点阵的汉字字模,需要______存储空间。
最新回复
(
0
)