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  3. A project manager is called to an informal meeting with the customer and a problem is raised. This problem has major implication

A project manager is called to an informal meeting with the customer and a problem is raised. This problem has major implication

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问题  A project manager is called to an informal meeting with the customer and a problem is raised. This problem has major implications for the project manager’s company, but the customer wants to pursue a solution at the meeting. The project manager should______.
选项 A、tell the customer that he will not address any problems because this is only an information exchange meeting
B、tell the customer that the problem is not sufficiently defined to determine the appropriate action
C、collect as much information on the problem without committing his company to a solution
D、give the customer a range of solutions that might be acceptable to his company
答案C
解析 在项目经理召开的一个非正式会议上，客户临时提出了一个问题。该问题对项目经理的公司会产生较大的影响，且客户要求在会议上给出一个解决方案。项目经理在其公司没有给出解决方案之前，应尽可能多地收集该问题的相关信息(collectasmuchinformationontheproblemwithoutcommittinghiscompanytoasolution)。
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