首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
I have had just about enough of being treated like a second-class citizen, simply because I happen to be that put-upon member of
I have had just about enough of being treated like a second-class citizen, simply because I happen to be that put-upon member of
admin
2013-01-12
96
问题
I have had just about enough of being treated like a second-class citizen, simply because I happen to be that put-upon member of society — a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I am convinced the things are being run solely to suit the firm, the system, or the union. There seems to be a deceptive new motto for so-called "service" organizations — Staff Before Service.
How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there were not enough staff on duty to man all the service grilles or checkout counters? Sure? in these days of high unemployment it must be possible to hire cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that uncovering all their cash registers at any one time would increase overheads. And the Post Office says we cannot expect all their service grilles to be occupied "at times when demand is low".
It is the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is cut short. As for us guests, we just have to put up with it. There is also the nonsense of so many friendly hotel night porters having been thrown out of their jobs in the interests of "efficiency" (i. e. profits) and replaced by coin — eating machines which offer everything from lager to laxatives. Not to mention the creeping threat of the tea-making kit in your room: a kettle with a mixed collection of tea bags, plastic milk cartons and lump sugar. Who wants to wake up to a raw teabag? I do not, especially when I am paying for "service".
Can it be stopped, this worsening of service, this growing attitude that the customer is always a nuisance? I angrily hope so because it is happening, sadly, in all walks of life.
Our only hope is to hammer home our anger whenever and wherever we can and, if all else fails, bring back into practice that other, older slogan — Take Our Custom Elsewhere.
According to the writer, long queues at counters are caused by______
选项
A、difficulties in hiring employees.
B、deliberate understaffing.
C、lack of cooperation between staff members.
D、employers’irresponsibility.
答案
B
解析
题干问:“根据作者,导致排长队的主要原因是……”。在第2自然段的第1句作者明确提出排长队的原因在于当班的人员不够,因此选项B“故意减少员工”为正确选项。而选项A“雇佣雇员的困难性”,选项C“雇员间缺乏合作”,选项D“雇主的不负责任”,尤其选项D最具干扰性,不是不负责任,而是故意把员工安排不足。
转载请注明原文地址:https://kaotiyun.com/show/fp9O777K
0
考博英语
相关试题推荐
Aterribletrafficaccidenthappened;peopleweresaddenedastheywatchedthe______sightonTV.
Thetwonewspapersgavedifferent______ofwhathappened.
Oneofthemanytheoriesaboutalcoholismisthelearningandreinforcementtheory,whichexplainsalcoholismbyconsideringalc
ItisincongruousthatthenumberofBritishinstitutionsofferingMBAcoursesshouldhavegrownby254percentduringaperiod
Vitaminsareorganiccompoundsnecessaryinsmallamountsinthedietforthenormalgrowthandmaintenanceoflifeofanimals,
Vitaminsareorganiccompoundsnecessaryinsmallamountsinthedietforthenormalgrowthandmaintenanceoflifeofanimals,
Onanaverageofsixtimesaday,adoctorinHollandpractices"active"euthanasia:intentionallyadministeringalethal(致死的)
WilliamPenn,thefounderofPennsylvania,______defendedtherightofeverycitizentofreedomofchoiceinreligion.
on9December,JamesJoyceexperiencedoneofthosecoincidenceswhichaffectedhim______atthetimeandwhichlaterbecamema
Thefirsttwostagesinthedevelopmentofcivilizedmanwereprobablytheinventionofweaponsandthediscoveryoffire,altho
随机试题
离心泵的铭牌上标出的性能参数是指该泵在最高流量时的状况参数。
下列可以用来描述算法的形式有()。
在诊断慢性骨髓炎时,下列哪项是错误的
A.张口受限B.眶下区弥漫性水肿C.下颌下三角区的红肿D.下颌下、口底广泛水肿E.以下颌角为中心的红肿口底蜂窝织炎主要表现为
鼠疫耶尔森菌(鼠疫杆菌)的传播媒介是
个体工商户马某挂靠甲公司并以甲公司的名义对外进行经营活动。2004年10月,马某参加滨海市经贸委组织的贸易洽谈会,因其未带甲公司的合同专用章,便借用乙公司的合同专用章,与丙电扇厂签订了一份购买100台电扇的购销合同。此后,马某以甲公司的名义向丙电扇厂电汇了
如图所示桥式整流电路电容滤波电路中,若二极管具有理想的特性,那么,当u2=,RL=10kΩ,C=50μF时,Uo约为()。
线路的平面控制宜采用()进行布设。
考生文件夹下存在一个数据库文件“samp2.accdb”,里面已经设计好“tNorm”和“tStock”两个表对象。试按以下要求完成设计:创建一个交叉表查询,统计并显示每种产品不同规格的平均单价,显示时行标题为产品名称,列标题为规格,计算字段为单价,所
ASocioculturalApproachtoReading,LanguageandLiteracyI.ThemeaningoftakingasocioculturalapproachA.Itrejectsthe【
最新回复
(
0
)