首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
I have had just about enough of being treated like a second-class citizen, simply because I happen to be that put-upon member of
I have had just about enough of being treated like a second-class citizen, simply because I happen to be that put-upon member of
admin
2013-01-12
102
问题
I have had just about enough of being treated like a second-class citizen, simply because I happen to be that put-upon member of society — a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I am convinced the things are being run solely to suit the firm, the system, or the union. There seems to be a deceptive new motto for so-called "service" organizations — Staff Before Service.
How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there were not enough staff on duty to man all the service grilles or checkout counters? Sure? in these days of high unemployment it must be possible to hire cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that uncovering all their cash registers at any one time would increase overheads. And the Post Office says we cannot expect all their service grilles to be occupied "at times when demand is low".
It is the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is cut short. As for us guests, we just have to put up with it. There is also the nonsense of so many friendly hotel night porters having been thrown out of their jobs in the interests of "efficiency" (i. e. profits) and replaced by coin — eating machines which offer everything from lager to laxatives. Not to mention the creeping threat of the tea-making kit in your room: a kettle with a mixed collection of tea bags, plastic milk cartons and lump sugar. Who wants to wake up to a raw teabag? I do not, especially when I am paying for "service".
Can it be stopped, this worsening of service, this growing attitude that the customer is always a nuisance? I angrily hope so because it is happening, sadly, in all walks of life.
Our only hope is to hammer home our anger whenever and wherever we can and, if all else fails, bring back into practice that other, older slogan — Take Our Custom Elsewhere.
According to the writer, long queues at counters are caused by______
选项
A、difficulties in hiring employees.
B、deliberate understaffing.
C、lack of cooperation between staff members.
D、employers’irresponsibility.
答案
B
解析
题干问:“根据作者,导致排长队的主要原因是……”。在第2自然段的第1句作者明确提出排长队的原因在于当班的人员不够,因此选项B“故意减少员工”为正确选项。而选项A“雇佣雇员的困难性”,选项C“雇员间缺乏合作”,选项D“雇主的不负责任”,尤其选项D最具干扰性,不是不负责任,而是故意把员工安排不足。
转载请注明原文地址:https://kaotiyun.com/show/fp9O777K
0
考博英语
相关试题推荐
Differentculturesaremoreproneto______certainillnessesbecauseofthefoodthatischaracteristicinthesecultures.
They______themselves______thepoliticianbecausetheyhopedhewouldbecomepresidentoneday.Atlasthedid.
Thedoctorswereworriedbecausethepatientdidnotrecuperateasrapidlyastheyhadexpected.
Oneofthemanytheoriesaboutalcoholismisthelearningandreinforcementtheory,whichexplainsalcoholismbyconsideringalc
Vitaminsareorganiccompoundsnecessaryinsmallamountsinthedietforthenormalgrowthandmaintenanceoflifeofanimals,
Vitaminsareorganiccompoundsnecessaryinsmallamountsinthedietforthenormalgrowthandmaintenanceoflifeofanimals,
Intheexperimentwekeptawatchfuleye______thedevelopmentsandrecordedeverydetail.
Theseareasrelyonagriculturealmost______,havingfewmineralrecoursesandaminimumofindustrialdevelopment.
Scholarsmaintainthatsocialdevelopmentcaneasily______languagechanges.
随机试题
头癣中的黄癣致病菌为
慢性闭锁性牙髓炎的临床表现如下,除外
吴某被甲、乙合法追捕。吴某的枪中只有一发子弹,认识到开枪既可能打死甲也可能打死乙。设定吴某对甲、乙均有杀人故意,下列哪一分析是正确的?(2016年卷二5题,单选)
某施工单位承接了某隧道施工任务,该隧道为分离式双洞隧道,洞口间距50m。其中,左线长3996m,进口里程桩号为ZK13+956;右线长4013m,进口里程桩号为YK13+952。根据地质勘察报告,YK14+020~YK16+200段分布有冲
在建设工程活动中,保证人往往是()。
()是最大限度地保护前轮投资者的条款,在股权投资基金实践中,如果谈判优势明显,多数股权投资基金都会要求适用。
甲公司将主要零部件生产和组装安排至东南亚、南亚、南美等国家和地区;客户服务中心安排在南非;而总部主要负责新产品的研发和制定总体的营销策略。关于甲公司所采用的组织结构表述正确的有()。
普法战争
–Почемуневключенрадиоприемник?–Он____целыйдень,иявыключила.
债券的基点价值是指利率每变化一个基点引起的债券价格变动的绝对额。()
最新回复
(
0
)