首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
I have had just about enough of being treated like a second-class citizen, simply because I happen to be that put-upon member of
I have had just about enough of being treated like a second-class citizen, simply because I happen to be that put-upon member of
admin
2013-01-12
35
问题
I have had just about enough of being treated like a second-class citizen, simply because I happen to be that put-upon member of society — a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I am convinced the things are being run solely to suit the firm, the system, or the union. There seems to be a deceptive new motto for so-called "service" organizations — Staff Before Service.
How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there were not enough staff on duty to man all the service grilles or checkout counters? Sure? in these days of high unemployment it must be possible to hire cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that uncovering all their cash registers at any one time would increase overheads. And the Post Office says we cannot expect all their service grilles to be occupied "at times when demand is low".
It is the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is cut short. As for us guests, we just have to put up with it. There is also the nonsense of so many friendly hotel night porters having been thrown out of their jobs in the interests of "efficiency" (i. e. profits) and replaced by coin — eating machines which offer everything from lager to laxatives. Not to mention the creeping threat of the tea-making kit in your room: a kettle with a mixed collection of tea bags, plastic milk cartons and lump sugar. Who wants to wake up to a raw teabag? I do not, especially when I am paying for "service".
Can it be stopped, this worsening of service, this growing attitude that the customer is always a nuisance? I angrily hope so because it is happening, sadly, in all walks of life.
Our only hope is to hammer home our anger whenever and wherever we can and, if all else fails, bring back into practice that other, older slogan — Take Our Custom Elsewhere.
According to the writer, long queues at counters are caused by______
选项
A、difficulties in hiring employees.
B、deliberate understaffing.
C、lack of cooperation between staff members.
D、employers’irresponsibility.
答案
B
解析
题干问:“根据作者,导致排长队的主要原因是……”。在第2自然段的第1句作者明确提出排长队的原因在于当班的人员不够,因此选项B“故意减少员工”为正确选项。而选项A“雇佣雇员的困难性”,选项C“雇员间缺乏合作”,选项D“雇主的不负责任”,尤其选项D最具干扰性,不是不负责任,而是故意把员工安排不足。
转载请注明原文地址:https://kaotiyun.com/show/fp9O777K
0
考博英语
相关试题推荐
TheBritisharenotsofamiliarwithdifferentculturesandotherwaysofdoingthings,______isoftenthecaseinothercountr
Hewaseasilyhurtbecausehisfeelingswerevery______.
Thedegreeofeconomicgrowthisan______ofthelevelofliving.
Vitaminsareorganiccompoundsnecessaryinsmallamountsinthedietforthenormalgrowthandmaintenanceoflifeofanimals,
Vitaminsareorganiccompoundsnecessaryinsmallamountsinthedietforthenormalgrowthandmaintenanceoflifeofanimals,
Agoodmodernnewspaperisanextraordinarypieceofreading.Itisremarkablefirstforwhatitcontains:therangeofnewsfro
Exactlywherewewillstandinthelongwaragainstdiseasebytheyear2050isimpossibletosay.(111)Butifdevelopmentsin
Aparticularareainwhichassumptionsandvaluesdifferbetweenculturesisthatoffriendship.FriendshipsamongAmericansten
Theeconomicdevelopmentofthatsmallcountryistoaconsiderableextentlimitedbythe______ofrawmaterialsandlowconsum
Shehadashy,retiringsidetoherpersonalitythatwascompletelyatoddswithherpublic______.
随机试题
进行骨折现场处理时,为避免断骨再刺伤周围组织,以减轻疼痛的处理是_______。
“布雷顿森林”体系形成的时间是______。
试述公共政策的基本特征。
WhenIbeginplanningtomovetoAucklandtostudy,mymotherwasworriedaboutalackofjobsandculturaldifferences.Ignorin
婴儿上感早期并发高热,最容易引起的并发症是
陪审员王某参加一起案件审判。被告辩护人当庭提出被告有正当防卫和自首情节,公诉人予以否定,提请合议庭不予采信,审判长没有就此进行调查。王某对审判长没有征询合议庭其他成员意见就决定不予调查,在评议时提出异议,但审判长不同意。对此,关于王某可以行使的权力,下列哪
如果建筑公司届时没有支付款项,则建设单位最迟在( )之前申请人民法院强制执行。下列主体中不能提起审判监督程序的是( )。
下列关于并购战略的说法中,不正确的有()。
统一管理单位的全部档案、归口负责全部档案工作的机构是()档案工作机构。
除非不把理论当作教条,否则就会束缚思想。以下各项都表达了与题干相同的含义,除了()。
最新回复
(
0
)