首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purcha
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purcha
admin
2013-10-11
43
问题
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purchases the good or in other words gives monetary【C1】______ of the good he chooses. The more customers purchase—the better is for the company, as its capital growth.【C2】______the growth of the number of customers is【C3】______for each company.
As the level of satisfaction【C4】______from customer to customer, it is important for each company to have specific components of customer satisfaction in order to【C5】______ a mass satisfaction result. Proper components are the【C6】______of customers purchasing from a company and【C7】______ their purchase decision over again, as customer satisfaction and loyalty are the direct reflections of the brand loyalty factors, certain emotional【C8】______ or other external reasons. Measuring the level of customer’s satisfaction is rather hard and the results may be sufficiently【C9】______. Customer satisfaction constantly needs a target to be aimed at,【C10】______the " requirements " of the contemporary customer change from day to day.
【C11】______the "satisfaction" information is obtained by the means of either telephone or an Internet-survey. It【C12】______be noted that these two ways of obtaining information are the major marketing prediction【C13】______. Such surveys are rather accurate and reveal the customer loyalty of each【C14】______ company. Customer satisfaction measurements help the companies build their customer-strategies based on the strengths and the weak spots of each good that【C15】______it from obtaining high level of customer’s satisfaction and loyalty.【C16】______of the customer’s loyally revealed on the early stages of satisfaction measurements helps to【C17】______a good to a more corresponding market position.【C18】______ customer’s loyalty has one other important element【C19】______ is the knowledge of what customers think about the brand, the brand’s specific product and results【C20】______a correct marketing strategy decision-making.
【C2】
选项
A、Therefore
B、Whereas
C、Moreover
D、Hereafter
答案
A
解析
副词辨析题。句意为:因此,客户数量的增长对于每一个公司而言都是至关重要的。本题所需副词位于句首,功能类似于连接词,因此需分析前后两句问的逻辑关系方能解题。前一句指出,客户数量越多,公司越能受益,资本可以增长。后一句则指出客户数量的增长对每一个公司都很重要,可见两句间为因果关系,故选择therefore“因此”。whereas“然而”、moreover“此外”和hereafter“此后”分别表示转折关系、并列关系和时间关系,均不符合原文,排除。
转载请注明原文地址:https://kaotiyun.com/show/fsGK777K
0
专业英语四级
相关试题推荐
Forthepasttwoyears,Ihavebeenworkingonstudents’evaluationofclassroomteaching.Ihavekeptarecordofinformalconv
Forthepasttwoyears,Ihavebeenworkingonstudents’evaluationofclassroomteaching.Ihavekeptarecordofinformalconv
Howmanypeoplewerekilledinthemassacre?
WhichofthefollowingisNOTaresultoftheunderseaearthquakeinJapan?
Today,California’spublicschoolsareadisaster.【C1】______bydysfunctionanddisrepair,theyrankatthebottomofthecountry
Today,California’spublicschoolsareadisaster.【C1】______bydysfunctionanddisrepair,theyrankatthebottomofthecountry
Whatistheconversationmainlyabout?
Whatistheconversationmainlyabout?
Therearetwobasicwaystoseegrowth:oneasaproduct,theotherasaprocess.Peoplehavegenerallyviewedpersonalgrowtha
Plasticstodaycontributetoawide______ofindustries.
随机试题
【B1】【B7】
妊娠合并贫血的类型有
痰饮脾阳虚弱证,宜选用
外感风寒表证的寒热特征是外感风热表证的寒热特征是
为了完成特定目标而设置的人的职务及其关系的结构称为( )。
1998年8月,上海期货交易所由()、上海粮油商品交易所和上海商品交易所合并组建而成,于1999年12月正式运营。
其他条件不变,在银行存在正缺口和资产敏感的情况下,下列表述正确的是()。Ⅰ.利率上升,净利息收入增加Ⅱ.利率上升,净利息收入减少Ⅲ.利率下降,净利息收入上升Ⅳ.利率下降,净利息收入下降
企业取得的下列款项中,符合“收入”定义的是()。
11世纪中叶,一批激进的克吕尼派修士强调教皇的至高无上的地位,在全西欧范围内向世俗政权、向国王进攻,这就是所谓的()。
支持子程序调用的数据结构是
最新回复
(
0
)