首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purcha
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purcha
admin
2013-10-11
39
问题
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purchases the good or in other words gives monetary【C1】______ of the good he chooses. The more customers purchase—the better is for the company, as its capital growth.【C2】______the growth of the number of customers is【C3】______for each company.
As the level of satisfaction【C4】______from customer to customer, it is important for each company to have specific components of customer satisfaction in order to【C5】______ a mass satisfaction result. Proper components are the【C6】______of customers purchasing from a company and【C7】______ their purchase decision over again, as customer satisfaction and loyalty are the direct reflections of the brand loyalty factors, certain emotional【C8】______ or other external reasons. Measuring the level of customer’s satisfaction is rather hard and the results may be sufficiently【C9】______. Customer satisfaction constantly needs a target to be aimed at,【C10】______the " requirements " of the contemporary customer change from day to day.
【C11】______the "satisfaction" information is obtained by the means of either telephone or an Internet-survey. It【C12】______be noted that these two ways of obtaining information are the major marketing prediction【C13】______. Such surveys are rather accurate and reveal the customer loyalty of each【C14】______ company. Customer satisfaction measurements help the companies build their customer-strategies based on the strengths and the weak spots of each good that【C15】______it from obtaining high level of customer’s satisfaction and loyalty.【C16】______of the customer’s loyally revealed on the early stages of satisfaction measurements helps to【C17】______a good to a more corresponding market position.【C18】______ customer’s loyalty has one other important element【C19】______ is the knowledge of what customers think about the brand, the brand’s specific product and results【C20】______a correct marketing strategy decision-making.
【C2】
选项
A、Therefore
B、Whereas
C、Moreover
D、Hereafter
答案
A
解析
副词辨析题。句意为:因此,客户数量的增长对于每一个公司而言都是至关重要的。本题所需副词位于句首,功能类似于连接词,因此需分析前后两句问的逻辑关系方能解题。前一句指出,客户数量越多,公司越能受益,资本可以增长。后一句则指出客户数量的增长对每一个公司都很重要,可见两句间为因果关系,故选择therefore“因此”。whereas“然而”、moreover“此外”和hereafter“此后”分别表示转折关系、并列关系和时间关系,均不符合原文,排除。
转载请注明原文地址:https://kaotiyun.com/show/fsGK777K
0
专业英语四级
相关试题推荐
ABCentertainmentchairmanLloydBraunwalkedintoVincentirestaurantinBrentwood,LosAngeles,andextendedahandtohisbos
Thegovernmentconfirmedthat______peoplewerekilledintherecentheatwaveinOrissa.
Marydoesn’twanttogetmarriedrightawaybecauseshethinksthatifshe______husbandsheprobablywouldn’tbeabletostay
Theendlesspublicappearancesandshakingofhandsareaninevitablepartofanelection______.
AlthoughAnneishappywithhersuccess,shewonders______willhappentoherprivatelife.
Nowadaystourismismoreandmoreindispensabletopeople’slife.Butwhichwayisabetterchoice:joiningpackagetoursortra
Plasticstodaycontributetoawide______ofindustries.
Assoonasheopenedthedoor,a______ofcoldairsweptthroughthehouse.
Alltheroomsonthesecondfloorhavenicely______carpets,whichareincludedinthepriceofthehouse.(2004年考试真题)
______enougharticles,Mr.Smithwasrefusedpromotioninhisacademictitle.
随机试题
A、It’sthenameofalanguageprogram.B、It’sthenameofadocument.C、It’sakindofvisa.D、It’sthenameofanapplication.
什么叫金属离子指示剂的封闭?
A.类风湿性关节炎B.支气管肺癌C.支原体肺炎D.缺铁性贫血E.腺垂体功能亢进杵状指见于
在中国,房地产经纪人员从事房地产经纪活动必须以()为载体。
当再次评价时,()不包括在主要活动以内。
企业合同变更增加了可明确区分的商品及合同价款,且新增合同价款反映了新增商品单独售价的,企业对该合同变更进行的下列账务处理,正确的是()。
一般而言,()不是绩效考评指标的来源。
2006年4月6日,中共中央总书记胡锦涛在参加两岸经贸论坛上说,坚持()是实行两岸和平发展的重要基础。
以下行为适用我国刑法的是()。
网上购物流程中______是一种物流活动。
最新回复
(
0
)