A、Customers can get the payment back if they’re not satisfied with the products. B、The company will redo the products again and

W: Hello, Mr. Cooper. [23]I’m Lina Redner, sales representative for Scarecrow Advertising Company.
M: [24]I don’t think we have an appointment.
W: No, we don’t. You’ll have to excuse me for this.
M: Since you are already here, what can I do for you?
W: Well, as far as I know, your company was founded three years ago and your business has been quite good for
the past two years.
M: [24]I’m quite busy, Miss Redner. If you don’t mind, just get straight to the point.
W: OK. I believe that you must have seen a lot of S.A.C. designed TV commercials and billboards, and if we cooperate, it’ll certainly make your products better known and sold. What do you think?
M: I’m quite satisfied with the company that designs our advertisements at present.
W: Don’t say no for no’s sake, please. Here are some samples of our designs. Have a look, if you please.
M: All fight... They’re pretty good but...
W: [25]The payment we ask for is very reasonable. Besides, you won’t have the bondage of a contract. If you’re not satisfied with us, we’ll refund the money. But, of course, such a thing has never happened. We’ll redo the commercial or billboard over and over again until you’re satisfied.
M: There’s no harm in giving it a try, I think. Leave your card. I’ll call you when the next new product is ready to go on the market.